Best Practices Webinar Series

On February 15, 2011, we had our first Best Practices Webinar 2011 with the topic Cloud, On-Premises and Hybrid.

With all the buzz about the “cloud”, when does it make sense to use a cloud communications service for an application versus deploying the app on your premises? Why all the hype? Is it more than hype? What are the real benefits companies are seeing?

Dan York answered questions like

• What are the advantages of deploying voice and SMS applications into the cloud? 
• What are the disadvantages? 
• What are the security issues you need to be aware of? 
• When is it more appropriate to deploy applications on your premises? 
• What kind of hybrid architectures are now available and what are their pros and cons?

In this Best Practices webinar, you will learn about different deployment models used throughout the industry and identify which of those models may be most appropriate for your application.  You’ll learn about where the ROI can be at different stages of development and how you can migrate between options.  Finally, you’ll learn about new models that combine the advantages of both cloud and on-premise deployments to address issues around scaling, disaster recovery and business continuity.

View recorded session (WMV)

View Slides (PDF)

With literally hundreds of thousands of applications deployed across our platforms, we have learned a good bit about what works best. To share more of that knowledge, we are launching a series of “Best Practices” webinars that will look at the business side of applications. What options are available to you? What are the advantages of each? Disadvantages? What kind of ROI can you expect? What questions should you ask when evaluating options?

We will start tomorrow, Tuesday, February 15th, with a session “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“. You will learn how to evaluate deployment options and the advantages and disadvantages of both “cloud” and on-premises offerings. You will also learn about new hybrid possibilities that combine the best of both worlds.

In the months ahead we will offer sessions on topics such as:

• Multichannel Communications
• IP Communications and Linking To Next-Generation Contact Centers
• Analytics and Business Intelligence
• Migrating Legacy Applications to VoiceXML
• Business Continuity and Disaster Recovery

Like our Developer Jam Sessions, these webinars are free to attend and will be archived for later viewing. We’ll have plenty of time to answer your questions, so please plan to join us. If there are other topics you’d like to see us cover, please let us know.