Emerging Tech Talk #48 – Interview with Marc Ollhäuser of Excelsis about Multi-channel Applications

March 12th, 2010 by Dan York

What kind of applications are people asking to have built? What communication channels are of most interest? voice? web? SMS? IM? At Call Center World 2010 in Berlin, host Dan York interviewed Marc Ollh?user, Co-Founder and Product Manager at Excelsis, a Voxeo partner, to learn more about what kind of apps customers are looking for and what he has seen in the way of communication trends.

More information about Excelsis may be found at http://www.excelsisnet.com/en/

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Emerging Tech Talk #47 – Voice Biometrics – Bill Morrow of CSIdentity

February 9th, 2010 by Dan York

http://blogs.voxeo.com/ett/ What are the trends in voice biometrics and how is CSIdentity unique in the industry? In this segment of our Voice Biometrics series, host Dan York interviews Bill Morrow, Chairman and CEO of CSIdentity about their biometric services, trends in voice biometrics and what makes CSIdentity’s services different than others in the field.

Please visit http://www.voxeo.com/biometrics to learn more about how to incorporate voice biometrics into new or existing applications on Voxeo's platform.

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Emerging Tech Talk #46 – Voice Biometrics – Peter Soufleris of Vocalect

February 9th, 2010 by Dan York

http://blogs.voxeo.com/ett/ How can voice biometrics help with identity and how are Vocalect’s services unique? In this segment of our Voice Biometrics series, host Dan York interviews Peter Soufleris, Founder and CEO of Vocalect about their biometric services, trends in voice biometrics and what makes Vocalect’s services different than others in the field.

Please visit http://www.voxeo.com/biometrics to learn more about how to incorporate voice biometrics into new or existing applications on Voxeo's platform.

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This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York


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Emerging Tech Talk #45 – Voice Biometrics – Ariel Freidenberg of PerSay

February 9th, 2010 by Dan York

http://blogs.voxeo.com/ett/ What are the trends in voice biometrics and how is PerSay different from other voice biometrics vendors? In this segment of our Voice Biometrics series, host Dan York interviews Ariel Freidenberg, Executive VP of Sales and Business Development for PerSay about their biometric services, trends in voice biometrics and what makes PerSay’s services different than others in the field.

Please visit http://www.voxeo.com/biometrics to learn more about how to incorporate voice biometrics into new or existing applications on Voxeo's platform.

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This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York


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Emerging Tech Talk #44 – Voice Biometrics – Paul Heirendt of Trade Harbor

February 9th, 2010 by Dan York

http://blogs.voxeo.com/ett/ What is voice biometrics all about and what can solutions from TradeHarbor do to help you? In this segment of our Voice Biometrics series, host Dan York interviews Paul Heirendt, Co-founder, President and CEO of TradeHarbor about their biometric services, trends in voice biometrics and what makes TradeHarbor’s services different than others in the field.

Please visit http://www.voxeo.com/biometrics to learn more about how to incorporate voice biometrics into new or existing applications on Voxeo's platform.

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This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York


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Emerging Tech Talk #43 – What is VoiceXML 3? with Dan Burnett

January 26th, 2010 by Dan York

http://blogs.voxeo.com/ett What is “VoiceXML 3″ all about? Why do we need a new version? What will change for VXML developers? What is the status of the VXML 3 specification? To dive into those topics, host Dan York interviewed Dan Burnett, Director of Speech Technologies for Voxeo and also the lead editor of the VoiceXML 3 specification for the World Wide Web Consortium (W3C).

To view the latest VoiceXML 3 specification and learn more about the W3C's voice activity, visit www.w3.org/Voice.

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Emerging Tech Talk #42 – Voxeo Acquires ClackPoint

January 20th, 2010 by Dan York

http://blogs.voxeo.com/ett Today Voxeo announced the acquisition of ClackPoint and host Dan York spoke with ClackPoint principal Neil Stratford to understand the ClackPoint real-time collaboration platform and how it could be used over voice, web and IM. Neil and Dan discussed the platform itself, the integration to provide voice conferencing inside of Google Wave and other technical aspects of the product. You can check out ClackPoint yourself and find out more about it by going to the ClackPoint FAQ at www.voxeo.com/clackpointfaq.

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Emerging Tech Talk #41 – Update on the Show and Review of book “Get Seen”

January 19th, 2010 by Dan York

http://blogs.voxeo.com/ett In this show, host Dan York first provides an update on the show in 2010 and asks for viewer feedback. He then goes on to talk about Steve Garfield’s new book about online video called “Get Seen”.

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This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.


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Emerging Tech Talk #40 – How to Use Google Wave for Collaborative Conference Notes and Conversation

November 3rd, 2009 by Dan York

NOTE: In the hour since this screencast was posted, I’ve noticed that the “easypublic@appspot.com” wave bot is now not quickly making waves public to which it is added. Having no connection whatsoever to that Wave bot, I don’t know if there is a capacity issue that is impacting it right now.


How can you use Google Wave as a powerful tool for collaborative note taking and conversation at a conference? In this screencast, host Dan York shows how Wave was used at eComm Europe and how you can set up public waves so that you can do this kind of collaborative work at a conference or event.

You can download or play the podcast here (in Quicktime):

 
icon for podpress  Emerging Tech Talk #40 - How to Use Google Wave for Collaborative Conference Notes and Conversation [9:48m]: Play Now | Play in Popup | Download

Alternatively, you can watch on YouTube at:

The process Dan outlines is this:

  1. Create a new wave, title it, add some initial content, etc.
  2. Add “easypublic@appspot.com” as a participant to the wave.
  3. Tag the wave with the conference/event ID

The wave is now public and can be found by a search in Wave on “tag:tagname with:public”.

To add the new wave to a list in another wave, do this:

  1. Open the wave with the list.
  2. Click on the blip in the wave where you want to add the link to the new wave, and then open that blip for editing (Ctrl+E is one way).
  3. In the main column of Wave, click on the right edge of the new wave and drag/drop that into the blip you are editing.
  4. You now will have a link to your new wave. Save and close the blip you are editing.

If you want to connect with Dan York on Wave, you can find him at “danyorkLPG@googlewave.com”.

Special mention should be made of eComm Europe attendee Johanna Kollman who built off of what the Google Wave team started and really showed how this collaboration could be done through all the eComm waves she set up. Thanks, Johanna!

P.S. For those interested, the audio for this episode was recorded using the Blue Eyeball webcam I discussed in the last ETT episode.


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This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.

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Emerging Tech Talk #39 – Initial Review of Blue Eyeball USB Webcam

November 2nd, 2009 by Dan York

Dan York recently purchased a Blue Eyeball USB webcam and in this episode provides an initial review of the portable webcam and shows a video comparison of the Eyeball to his Mac’s built-in iSight camera.

Product info: http://www.bluemic.com/consumeraudio/webcams.html (Dan has the 1.0 camera)

You can download or play the podcast here (in Quicktime):

 
icon for podpress  Emerging Tech Talk #039 - Initial Review of Blue Eyeball USB Webacam [8:30m]: Play Now | Play in Popup | Download

Alternatively, you can watch on YouTube at:


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