Emerging Tech Talk #48 – Interview with Marc Ollhäuser of Excelsis about Multi-channel Applications
March 12th, 2010 by Dan YorkTweet
What kind of applications are people asking to have built? What communication channels are of most interest? voice? web? SMS? IM? At Call Center World 2010 in Berlin, host Dan York interviewed Marc Ollh?user, Co-Founder and Product Manager at Excelsis, a Voxeo partner, to learn more about what kind of apps customers are looking for and what he has seen in the way of communication trends.
More information about Excelsis may be found at http://www.excelsisnet.com/en/
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