Archive for the ‘Conferences’ Category

Emerging Tech Talk #50 – Ringio Launches at eComm – Interview with CEO Sam Aparicio

Monday, April 19th, 2010

What if small businesses could have an easy way to have the same power to engage with customers that large call centers have? How can customers calling into a company avoid “voice mail jail” and get to the right people? Host Dan York interviews Ringio CEO Sam Aparicio about Ringio’s new service launched on April 19, 2010, at the eComm Conference in San Francisco. Sam talks about the problem Ringio is trying to solve, demos the software, shows the mobile version on an Android phone, explains why Ringio uses Voxeo’s platform and then invites people to try out the service at www.ringio.com/

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This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.


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Emerging Tech Talk #49 – Interview with Dan Miller about Voice Biometrics Conference

Friday, April 16th, 2010

Want to learn about voice biometrics? Want to hear about real deployments and use cases? Want to network with the leading practitioners and vendors in the field? In this episode, host Dan York talks with Dan Miller, Senior Analyst at Opus Research, about the Voice Biometrics Conference coming up on May 4-5, 2010, in the New York area. The two Dans discuss the history of the conference, the topics that will be covered, the kinds of presentations you will hear and how you can register to attend. More info can be found at http://www.voicebiocon.com/ (FYI – Voxeo is a sponsor of the 2010 conference and Dan York is a speaker at the event.)

View the show at YouTube or here:


If you enjoyed this show, please consider one (or more) of these options:

Thank you.

This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Emerging Tech Talk #40 – How to Use Google Wave for Collaborative Conference Notes and Conversation

Tuesday, November 3rd, 2009

NOTE: In the hour since this screencast was posted, I’ve noticed that the “easypublic@appspot.com” wave bot is now not quickly making waves public to which it is added. Having no connection whatsoever to that Wave bot, I don’t know if there is a capacity issue that is impacting it right now.


How can you use Google Wave as a powerful tool for collaborative note taking and conversation at a conference? In this screencast, host Dan York shows how Wave was used at eComm Europe and how you can set up public waves so that you can do this kind of collaborative work at a conference or event.

You can download or play the podcast here (in Quicktime):

 
icon for podpress  Emerging Tech Talk #40 - How to Use Google Wave for Collaborative Conference Notes and Conversation [9:48m]: Play Now | Play in Popup | Download

Alternatively, you can watch on YouTube at:

The process Dan outlines is this:

  1. Create a new wave, title it, add some initial content, etc.
  2. Add “easypublic@appspot.com” as a participant to the wave.
  3. Tag the wave with the conference/event ID

The wave is now public and can be found by a search in Wave on “tag:tagname with:public”.

To add the new wave to a list in another wave, do this:

  1. Open the wave with the list.
  2. Click on the blip in the wave where you want to add the link to the new wave, and then open that blip for editing (Ctrl+E is one way).
  3. In the main column of Wave, click on the right edge of the new wave and drag/drop that into the blip you are editing.
  4. You now will have a link to your new wave. Save and close the blip you are editing.

If you want to connect with Dan York on Wave, you can find him at “danyorkLPG@googlewave.com”.

Special mention should be made of eComm Europe attendee Johanna Kollman who built off of what the Google Wave team started and really showed how this collaboration could be done through all the eComm waves she set up. Thanks, Johanna!

P.S. For those interested, the audio for this episode was recorded using the Blue Eyeball webcam I discussed in the last ETT episode.


If you enjoyed this show, please consider one (or more) of these options:

Thank you.

This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.

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Emerging Tech Talk #34 – Jose de Castro about Voxeo’s SpeechTEK booth and the 2,000 node telephony cluster built on netbooks

Friday, August 28th, 2009

Can you really build a 2,000-port IVR cluster using commodity low-end netbooks? At the SpeechTEK conference in NY on August 26, 2009, host Dan York spoke with Voxeo’s Jose de Castro about the 20 netbooks in Voxeo’s SpeechTEK booth and what they were doing. Jose spoke about Prophecy 10 and its performance improvements – and then touched on new features being demonstrated in Voxeo’s VoiceObjects software.

You can download or play the podcast here (in Quicktime):

 
icon for podpress  Emerging Tech Talk #034 - Jose de Castro on Voxeo's SpeechTEK booth [3:21m]: Play Now | Play in Popup | Download

Alternatively, you can watch on YouTube at:


If you enjoyed this show, please consider one (or more) of these options:

Thank you.

This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.

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Emerging Tech Talk #27 – The Park Bench Manifesto – Why We Want To Kill Off The PSTN

Friday, March 6th, 2009

What is the “rich communication experience” that we are trying to build? Why can’t that experience work over today’s Public Switched Telephone Network (PSTN)? What do we need to make this experience happen?

In this 10-minute presentation at the Emerging Communication Conference (eComm), I sought to answer the question of why we want to move beyond the PSTN – outlining the kind of experience we are seeking, the pieces of the communications puzzle that are currently available, the issues we need to address and the roadblocks that are in place. I end asking people to think about what is the experience we want to build – and to bring more people into that conversation to make it happen.

This talk began forming last summer when eComm organizer Lee Dryburgh made a comment on the internal eComm Program Advisory Board mailing list about how he was tired of people always taking shots at how poor the PSTN was without offering a few of what we were aiming to achieve. At about the same time, fellow blogger Aswath Rao asked why “VoIPers wanted to kill off the PSTN.” I decided to put together an answer – and the result was this presentation.

A text version of the talk will be available on my DisruptiveTelephony.com blog in the next few days and the slides are available on SlideShare and also embedded below.

And yes, all 54 slides were delivered in 10 minutes. (It’s a certain style of presenting.)

Comments and feedback on this presentation are definitely appreciated.

You can download or play the podcast here (in Quicktime):

 
icon for podpress  Emerging Tech Talk #027 - The Park Bench Manifesto - Why We Want To Kill Off The PSTN [10:23m]: Play Now | Play in Popup | Download

Alternatively, you can watch on YouTube at:


The slides to go along with this talk are available here, although to be honest they really need to be synced to the audio to be understood (which I’ll do at some point):


If you enjoyed this show, please consider one (or more) of these options:

Thank you.

This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.

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Emerging Tech Talk #22 – Andy Abramson and Thomas Howe on ITEXPO and eComm

Tuesday, February 17th, 2009

At ITEXPO East 2009 in Miami, FL, host Dan York spoke with Andy Abramson of VoIP Watch and consultant Thomas Howe about what they found interesting at ITEXPO and what they were looking forward to seeing at the Emerging Communications (eComm) event coming up in March – http://www.ecommconf.com/ And yes, Andy critiqued Dan’s wardrobe. :-)

Andy Abramson’s VoIP Watch blog can be found at http://andyabramson.blogs.com/
Thomas Howe can be found online at http://www.thethomashowecompany.com/

You can download or play the podcast here:

 
icon for podpress  Emerging Tech Talk #022 - Andy Abramson and Thomas Howe on ITEXPO and eComm [4:01m]: Play Now | Play in Popup | Download

Or you can watch on YouTube at:


If you enjoyed this show, please consider one (or more) of these options:

Thank you.

This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.

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Emerging Tech Talk #21 – Jon Arnold on his views on ITEXPO and eComm

Tuesday, February 17th, 2009

At ITEXPO East 2009 in Miami, FL, host Dan York caught up with industry analyst Jon Arnold to get his perspective on what he saw at the ITEXPO show and what he is looking forward to seeing at the Emerging Communications (eComm) show coming up in March – http://www.ecommconf.com/

More info about Jon Arnold can be found at http://www.jarnoldassociates.com/

You can download or play the podcast here:

 
icon for podpress  Emerging Tech Talk #022 - Andy Abramson and Thomas Howe on ITEXPO and eComm [6:41m]: Play Now | Play in Popup | Download

Or you can watch on YouTube at:


If you enjoyed this show, please consider one (or more) of these options:

Thank you.

This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.

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Emerging Tech Talk #006 – The Last Day of IETF 73

Monday, November 24th, 2008

In this final show from IETF 73 in Minneapolis, Dan York offers a few final thoughts about the IETF, IPv6 and NAT, and the use of ENUM for resolving SIP addresses.

You can download or watch the show here:

 
icon for podpress  Emerging Tech Talk #006 - Last Day of IETF 73 [4:57m]: Play Now | Play in Popup | Download

Or you can watch on YouTube now at:


If you enjoyed this show, please consider one (or more) of these options:

Thank you.

This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett

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Emerging Tech Talk #003 – VoiceCon San Francisco 2008 and Microsoft-IBM IM Interop

Wednesday, November 19th, 2008

In this show, Dan York talks about his week at VoiceCon San Francisco 2008, the sessions he was involved with, the eComm dinner he attended and then a bit on the importance of the Microsoft / IBM announcement about the instant messaging (IM) interop that they are doing between Microsoft Office Communications Server (OCS) and IBM’s Lotus Sametime. He also discussed why this is of interest to Voxeo. (Here’s a hint.)

You can download or watch the show here:

 
icon for podpress  Emerging Tech Talk #003 - VoiceCon San Francisco 2008 and Microsoft-IBM IM Interop [4:46m]: Play Now | Play in Popup | Download

Or watch via YouTube now:



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