Archive for the ‘Uncategorized’ Category

Emerging Tech Talk #48 – Interview with Marc Ollhäuser of Excelsis about Multi-channel Applications

Friday, March 12th, 2010

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What kind of applications are people asking to have built? What communication channels are of most interest? voice? web? SMS? IM? At Call Center World 2010 in Berlin, host Dan York interviewed Marc Ollh?user, Co-Founder and Product Manager at Excelsis, a Voxeo partner, to learn more about what kind of apps customers are looking for and what he has seen in the way of communication trends.

More information about Excelsis may be found at http://www.excelsisnet.com/en/

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Emerging Tech Talk #47 – Voice Biometrics – Bill Morrow of CSIdentity

Tuesday, February 9th, 2010

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http://blogs.voxeo.com/ett/ What are the trends in voice biometrics and how is CSIdentity unique in the industry? In this segment of our Voice Biometrics series, host Dan York interviews Bill Morrow, Chairman and CEO of CSIdentity about their biometric services, trends in voice biometrics and what makes CSIdentity’s services different than others in the field.

Please visit http://www.voxeo.com/biometrics to learn more about how to incorporate voice biometrics into new or existing applications on Voxeo's platform.

If you enjoyed this show, please consider one (or more) of these options:

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This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York

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Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Emerging Tech Talk #46 – Voice Biometrics – Peter Soufleris of Vocalect

Tuesday, February 9th, 2010

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http://blogs.voxeo.com/ett/ How can voice biometrics help with identity and how are Vocalect’s services unique? In this segment of our Voice Biometrics series, host Dan York interviews Peter Soufleris, Founder and CEO of Vocalect about their biometric services, trends in voice biometrics and what makes Vocalect’s services different than others in the field.

Please visit http://www.voxeo.com/biometrics to learn more about how to incorporate voice biometrics into new or existing applications on Voxeo's platform.

If you enjoyed this show, please consider one (or more) of these options:

Thank you.

This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York

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Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Emerging Tech Talk #45 – Voice Biometrics – Ariel Freidenberg of PerSay

Tuesday, February 9th, 2010

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http://blogs.voxeo.com/ett/ What are the trends in voice biometrics and how is PerSay different from other voice biometrics vendors? In this segment of our Voice Biometrics series, host Dan York interviews Ariel Freidenberg, Executive VP of Sales and Business Development for PerSay about their biometric services, trends in voice biometrics and what makes PerSay’s services different than others in the field.

Please visit http://www.voxeo.com/biometrics to learn more about how to incorporate voice biometrics into new or existing applications on Voxeo's platform.

If you enjoyed this show, please consider one (or more) of these options:

Thank you.

This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York

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Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Emerging Tech Talk #44 – Voice Biometrics – Paul Heirendt of Trade Harbor

Tuesday, February 9th, 2010

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http://blogs.voxeo.com/ett/ What is voice biometrics all about and what can solutions from TradeHarbor do to help you? In this segment of our Voice Biometrics series, host Dan York interviews Paul Heirendt, Co-founder, President and CEO of TradeHarbor about their biometric services, trends in voice biometrics and what makes TradeHarbor’s services different than others in the field.

Please visit http://www.voxeo.com/biometrics to learn more about how to incorporate voice biometrics into new or existing applications on Voxeo's platform.

If you enjoyed this show, please consider one (or more) of these options:

Thank you.

This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York

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Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Emerging Tech Talk #43 – What is VoiceXML 3? with Dan Burnett

Tuesday, January 26th, 2010

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http://blogs.voxeo.com/ett What is “VoiceXML 3″ all about? Why do we need a new version? What will change for VXML developers? What is the status of the VXML 3 specification? To dive into those topics, host Dan York interviewed Dan Burnett, Director of Speech Technologies for Voxeo and also the lead editor of the VoiceXML 3 specification for the World Wide Web Consortium (W3C).

To view the latest VoiceXML 3 specification and learn more about the W3C's voice activity, visit www.w3.org/Voice.

If you enjoyed this show, please consider one (or more) of these options:

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This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York

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Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Emerging Tech Talk #42 – Voxeo Acquires ClackPoint

Wednesday, January 20th, 2010

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http://blogs.voxeo.com/ett Today Voxeo announced the acquisition of ClackPoint and host Dan York spoke with ClackPoint principal Neil Stratford to understand the ClackPoint real-time collaboration platform and how it could be used over voice, web and IM. Neil and Dan discussed the platform itself, the integration to provide voice conferencing inside of Google Wave and other technical aspects of the product. You can check out ClackPoint yourself and find out more about it by going to the ClackPoint FAQ at www.voxeo.com/clackpointfaq.

If you enjoyed this show, please consider one (or more) of these options:

Thank you.

This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York

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Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Emerging Tech Talk #41 – Update on the Show and Review of book “Get Seen”

Tuesday, January 19th, 2010

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http://blogs.voxeo.com/ett In this show, host Dan York first provides an update on the show in 2010 and asks for viewer feedback. He then goes on to talk about Steve Garfield’s new book about online video called “Get Seen”.

If you enjoyed this show, please consider one (or more) of these options:

Thank you.

This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.

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Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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