Why did Voxeo acquire Teleku? What does Teleku do? What happens now? In this episode, host Dan York interviews Teleku founder Chris Matthieu about how Teleku started, what services it provides, and what Chris will be doing now that he is a “Voxeon”. See our news page about the acquisition for more details.
This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.
Want to learn how Voxeo can help unlock your communications and deliver
a better customer experience?
Please contact us!
Did Voxeo really bring a 16,000 port IVR system to SpeechTEK this week to demo? What was involved with making that system? What is new in Voxeo’s Prophecy 10 release? In this episode, host Dan York interviews Voxeo CEO Jonathan Taylor about the goals for Prophecy 10, what was achieved, and what it took to put together a system that could be shipped to SpeechTEK for demonstration purposes. You can get more information about Prophecy 10 and download a free version for Windows, Linux or Mac OS X at:
This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.
Want to learn how Voxeo can help unlock your communications and deliver
a better customer experience?
Please contact us!
What if small businesses could have an easy way to have the same power to engage with customers that large call centers have? How can customers calling into a company avoid “voice mail jail” and get to the right people? Host Dan York interviews Ringio CEO Sam Aparicio about Ringio’s new service launched on April 19, 2010, at the eComm Conference in San Francisco. Sam talks about the problem Ringio is trying to solve, demos the software, shows the mobile version on an Android phone, explains why Ringio uses Voxeo’s platform and then invites people to try out the service at www.ringio.com/
This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.
Want to learn how Voxeo can help unlock your communications and deliver
a better customer experience?
Please contact us!
What is a VoiceXML browser? What is VoiceXML? What role do they play in communication? Why did Voxeo purchase Motorola’s VoiceXML browser business? What does that mean for people in the industry? How will it help companies that want to add VoiceXML into their products?
In this episode, host Dan York dives into those questions to explain what a VoiceXML browser is, what is special about Motorola’s VoiceXML browser, what the relationship is between Voxeo and Motorola, and what this acquisition means for Motorola OEM customers, for Voxeo customers and for the industry in general.
You can download or play the podcast here (in Quicktime):
This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.
Can you really build a 2,000-port IVR cluster using commodity low-end netbooks? At the SpeechTEK conference in NY on August 26, 2009, host Dan York spoke with Voxeo’s Jose de Castro about the 20 netbooks in Voxeo’s SpeechTEK booth and what they were doing. Jose spoke about Prophecy 10 and its performance improvements – and then touched on new features being demonstrated in Voxeo’s VoiceObjects software.
You can download or play the podcast here (in Quicktime):
This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.
What if you could develop self-service apps that interacted with users via IM? In this episode, with the news (see news release) that Voxeo is acquiring IMified host Dan York speaks with IMified.com co-founder Adam Kalsey about the service, what developers can do with it, how they can get involved and how the service works.
You can download or play the podcast here (in Quicktime):
This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.
In this brief Emerging Tech Talk episode, host Dan York provides an update about the ETT show itself, what’s been going on, why the number of shows has dropped off, where it is going, etc., and also talks about the workflow he uses in producing the show and some of the challenges therein.
You can download or play the podcast here (in Quicktime):
This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.
This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.
What are the different types of tools out there for developers of voice/communications applications? What choices do developers have? And where does Voxeo’s recent acquisition of VoiceObjects fit within the range of tools?
In this episode, host Dan York talks about the “three pools of tools” for developers of voice applications and the options that developers have available when considering how to build a voice application.
You can download or play the podcast here:
Emerging Tech Talk #016 - The Three Pools of Tools for Voice Application Developers[ 10:07 ]Play Now | Play in Popup | Download
Now there are certainly other ways to slice up and categorize the tools out there for developers, and if you have your own or disagree with my categorizations, please do feel free to leave a comment here.
If you enjoyed this show, please consider one (or more) of these options:
This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.
Today, Voxeo is extremely pleased to announce the acquisition of VoiceObjects, the world’s leading provider of self-service application development and analytics solutions. With this acquisition, developers have a whole new suite of tools available to very simply and easily create complex and advanced voice applications.
In this show, Dan York speaks with Michael Codini, co-founder and CTO of VoiceObjects, about what this acquisition means, what VoiceObjects is all about and what is next for the software. More information about VoiceObjects can be found at http://www.voiceobjects.com/ and a free developer version can be found at http://developers.voiceobjects.com/
You can download or play the podcast here:
Emerging Tech Talk #010 - Voxeo acquires VoiceObjects and brings developers new voice application tools[ 8:36 ]Play Now | Play in Popup | Download
This interview with Michael Codini was recorded using ScreenFlow screen capture software with Michael coming in via Skype video. Because I have already been asked via Twitter about how I am doing this, I have included some production notes at the bottom of this post.
For more information about what the VoiceObjects acquisition means for voice application developers, please read this post over on our Voxeo Developer’s Corner blog.
If you enjoyed this show, please consider one (or more) of these options:
This Voxeo podcast can be found on the web at http://blogs.voxeo.com/ett. If you have comments or feedback about this show, you can either leave comments here on the show blog site or email Dan York.
PRODUCTION NOTES: Before this show has even been published, I’ve had a couple of queries based on Twitter updates asking about what I am doing to produce this show. So here is what I did – along with my major mistake.
To capture the video I used ScreenFlow which allows me to capture both my screen and also the video coming from my MacBook Pro’s built-in camera. I called Michael via Skype, we set up the video conversation and spoke for a few minutes to get ready for recording.
Then, and this was a key step, I stopped transmitting video over Skype to Michael. I could then see him but he couldn’t see me. I did this for two reasons: 1) it was the only way I could get rid of my own video preview window in the Skype video window; and 2) I wanted to record my own video locally via ScreenFlow to get higher resolution video.
I launched ScreenFlow, recorded the conversation, and then did some post-production editing in ScreenFlow to size my video the same size as Michael’s, fade out my video and bring it back in at the end, make some edits, etc. I then exported the video into a Quicktime file.
I then brought that movie file into iMovie where I added the titles, credits, text overlays, etc. Finally I exported the resulting movie out of iMovie into an MP4 file and uploaded that to our blog site and also to YouTube.
MY BIG MISTAKE – As you listen to Michael speak, he sounds like he’s in a bit of a cave or speaking over a speaker phone. Now, granted, he’s just speaking into his PC on his end without a headset or mic, but I made a more fundamental error. When you configure a recording session with ScreenFlow, you have the options shown in the image to the right, the last of which I failed to turn on.
So yes, indeed, the audio you are hearing from Michael is coming out of the speakers on my MacBook Pro and going back into the internal microphone. Ugh. Now had I realized this when we were recording I could have naturally just gone back and re-recorded the session. Unfortunately I only caught it when I started doing post-production and at that point Michael was already gone and off in his next appointments. I tried to do what I could in post-production to bring his audio up and may still try to do something else later today once the news is out.
In any event, this is how I produced this video podcast and I intend to be doing more like this in the future (although very definitely with the computer audio being recorded!).
If you have more questions about how I produced the show, please do feel free to leave them here or contact me via email.
Want to learn how Voxeo can help unlock your communications and deliver
a better customer experience?
Please contact us!