Comments for Unified Self-Service

Comment on Socialize This – Why To Be Proactive On Social Media by Carl S, Voice Verification

Carl S, Voice Verification — Mon, 30 Jan 2012 19:38:18 +0000

Great post! There are so many companies still ignoring social media. They are missing an opportunity to connect with their customers.

Comment on What is Unified Self-Service? by Voxeo Talks » Voxeo’s Michael Codini in a Saudi newspaper yesterday…

Thu, 01 Jul 2010 17:21:37 +0000

[...] Emerging Technology Holding Co., a partner of ours committed to bringing speech technology and Unified Self-Service to the Middle East region. This half-page ad is 2Share’s way of thanking all the [...]

Comment on What is Unified Self-Service? by Disruptive Conversations

Disruptive Conversations — Wed, 16 Jun 2010 18:26:12 +0000

Webinar tomorrow – Unified Self-Service – one app for voice, SMS, IM, web and Twitter…

Are you interested in how you can service customer requests across all the different communication channels they might use? Do you want to give your customers a choice in the way they interact with you? Rather than requiring them to……

Comment on Unified Self-Service: One application does NOT mean only ONE user interface by Disruptive Conversations

Disruptive Conversations — Wed, 16 Jun 2010 18:23:07 +0000

Webinar tomorrow – Unified Self-Service – one app for voice, SMS, IM, web and Twitter…

Comment on What is Unified Self-Service? by Unified Self-Service » Unified Self-Service: One application does NOT mean only ONE user interface

Fri, 14 May 2010 20:50:37 +0000

[...] when I was discussing the whole concept of “Unified Self-Service” with someone, they asked me this: I get the ROI benefits of “one application, many [...]

Comment on What is Unified Self-Service? by Unified Self-Service » Unified Self-Service Example: Opening up NY State Gov’t via voice, SMS, IM and Twitter

Mon, 15 Mar 2010 20:02:32 +0000

[...] the next bit I’m going to profile a number of different Unified Self-Service examples to show how multi-channel communication can help connect people with the information they [...]

Comment on What is Unified Self-Service? by Voxeo Talks » Video: Dan York at ITEXPO talking about cloud, security and what’s next

Wed, 03 Mar 2010 13:31:15 +0000

[...] what’s next in communications, including multi-channel communications (a part of which we refer to as Unified Self-Service) [...]

Comment on Free Webinar Tomorrow – Is 50% of Voice Self-Service Dead in 5 Years? by Unified Self-Service » Archive of Feb 18 Unified Self-Service/Multi-Channel Webinar now available

Tue, 23 Feb 2010 16:48:43 +0000

[...] Unified Self-Service Voice – SMS – IM – Mobile Web – Twitter « Free Webinar Tomorrow – Is 50% of Voice Self-Service Dead in 5 Years? [...]

Comment on What is Unified Self-Service? by Voxeo Talks » A Quick Look at Voxeo’s 8 Recent Acquisitions…

Voxeo Talks » A Quick Look at Voxeo’s 8 Recent Acquisitions… — Tue, 16 Feb 2010 17:11:55 +0000

[...] added support for Twitter and Facebook. With IMified we delivered more of what we call Unified Self-Service where you can create one application in our hosted environment and have it interact with people [...]

Comment on Get Started by Unified Self-Service » Blog Archive » What is Unified Self-Service?

Unified Self-Service » Blog Archive » What is Unified Self-Service? — Wed, 25 Nov 2009 14:26:48 +0000

[...] In the days and weeks ahead, we’ll be explaining here on this site the business value of Unified Self-Service, how it has been implemented by organizations, what the view of the industry is, and most importantly, how you can get started. [...]