Make your existing VoiceXML (and CCXML and CallXML) apps multi-channel: add SMS and IM today…

August 25th, 2009 by Dan York

With our announcement of Prophecy 10 today, you can now add SMS and instant messaging (IM) to any existing VoiceXML, CallXML or CCXML application. When you login to our Evolution developer portal (and you can sign up for a free account if you don’t have one) and go into the settings for one of your applications through the Application Manager, you will now see that you can choose to make an application a voice application, a text-messaging application, or both:

voicexmlsmsim.jpg

Once you have added text messaging capability to your application, you can switch to the Contact Methods tab where you can add an SMS-enabled phone number and/or attach IM IDs to the application:

evoconfigsmsim.jpg

Now you have one application accessible via multiple channels. We’ll write more in the next bit about how to tweak your apps to work with multiple channels… but for those who want to login right now and get started, go right ahead!

P.S. Note you can also do this with Tropo.com applications as well


Related posts:

  1. Did you miss our multi-channel webinar last week? The archive is now available..
  2. Free Developer Jam Session webinar on Oct 7th – Build multi-channel apps that work across voice, SMS, IM, web and Twitter
  3. How to call your VoiceXML, CCXML or CallXML app directly from Skype
  4. Step-by-step: The process of creating a new CallXML, VoiceXML, or CCXML application in Voxeo’s Evolution developer portal and assigning a phone number
  5. Learning CallXML, Part 1: A very simple ‘Hello, world’ voice app

Tags: , , ,


If you found this post interesting or helpful, please consider either subscribing via RSS, becoming a fan on Facebook, or following us on Twitter.


2 Tweets

One Response to “Make your existing VoiceXML (and CCXML and CallXML) apps multi-channel: add SMS and IM today…”

  1. voxeo Says:

    Make your existing VoiceXML (and CCXML and CallXML) apps multi-channel: add SMS and IM today… http://bit.ly/13k9xw

    This comment was originally posted on Twitter

Leave a Reply

Please note: By submitting a comment you agree to comply with our Comment Policy. We welcome all comments, positive or negative, but do reserve the right to remove all or part of blog comments that do not comply with our policy.

Additionally, the first time you leave a comment on this blog, it will be held for moderation. After that first comment has been approved, future comments will be posted without delay.

Additional comments powered by BackType