Archive for October, 2009

Did you miss our multi-channel webinar last week? The archive is now available..

Tuesday, October 13th, 2009

jam_session_275.jpgDid you miss our free webinar last week about how you can build a “multi-channel” application that interacts with customers across voice, SMS, IM, mobile web and Twitter?

If you missed it, don’t worry… the archive of both the recorded webinar and the slides are available now on the Monthly Jam Sessions page of our VoiceObjects Developer Portal. In the session, Tobias Göbel and Dave Hoff gave a great overview of how you can easily create a single application that interacts across multiple channels using our IMified service and VoiceObjects products. They also provided links to documentation, code samples and more. Please do check it out and get started building your own multi-channel applications today.

Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Posted in Applications, IM, IMified, Multi-channel, SMS, Twitter, Unified Self-Service, VoiceObjects, Voxeo, Webinars | No Comments »

Free Developer Jam Session webinar on Oct 7th – Build multi-channel apps that work across voice, SMS, IM, web and Twitter

Friday, October 2nd, 2009

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Would you like to build “multi-channel” communications apps where customers can interact with your app via voice, IM, SMS, web and Twitter? Would you like to take existing voice applications you have developed and add these new channels to that app? Does the idea of writing an application once and having it interact with all these different communication channels intrigue you? Are you seeing requests from customers to interact with you in ways other than voice?

If so, please join our free Developer Jam Session webinar on this coming Wednesday, October 7th, 2009:

Topic: IMify your voice application! Exploring new ways of customer interaction with Voxeo VoiceObjects and IMified

Date: Wednesday, October 7th, 2009
Time: 8am PDT, 11am EDT, 5pm CEST

Speakers:
Dave Hoff, Senior Engineer, Voxeo
Tobias Goebel, Sr. Presales Consultant, Voxeo Germany

Abstract: With the acquisition of IMified and VoiceObjects, Voxeo has demonstrated its clear commitment to be the number 1 provider of Unified Self-Service™: the idea that one and the same service definition can drive dialogs in any modality available to end customers, be it voice, video, SMS, USSD, IM, Web, or even social networks.

This jam session introduces IMified, Voxeo’s hosted platform for Instant Messaging bots, and explains how VoiceObjects can be utilized to build dialogs that extend the scope of customer interaction to Instant Messaging networks such as Yahoo, Skype, AOL, MSN, or Google Talk, but also other text-based channels such as SMS or Twitter. Learn how to IMify your existing VoiceObjects application with minimal developer effort but maximum customer impact.

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If you can’t attend on Wednesday, the session will be archived on our Monthly Jam Sessions web page for later viewing.

Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Posted in Development, IM, IMified, Jam Session, Twitter, VoiceObjects, Webinars | 2 Comments »