Voxeo Developers Corner

Would you like to learn more about our recent releases of Prophecy 11 and VoiceObjects 11? In our August 2011 Developer Jam Session I outlined what is new in the new releases of both our core products. You can download the PDF of the slides or the recording of the session from the Jam Session page. You can also watch the session on YouTube:

And if you’d like to try it out yourself, just visit our download page to download a free copy of Prophecy 11 or VoiceObjects 11 for Windows, Linux or Mac OS X.

Have you built applications using the Nortel Peri Producer (a.k.a. “PeriPro” and later renamed to the Nortel “MPS Developer”“Service Creation Environment (SCE)”[1]) tool but are now looking for a way to migrate them to a standards-based platform? Would you like to have a way to use all that work you did in PeriPro with a platform that will:

• support contact channels beyond voice (such as SMS, IM, Twitter)?
• provide state-of-the-art reporting and analytics?
• allow you to easily enhance your applications with sophisticated personalization techniques?

Are you just tired of the uncertainty of having PeriPro first purchased by Nortel and then a few years later becoming part of Avaya? Are you not sure what the future holds and want a clearer path?

When enough customers asked us questions like this, we decided to help and created the:

VoiceObjects Migration Manager

It’s a great tool that converts about 95% of the PeriPro building blocks over to Voxeo VoiceObjects. To learn more, you can join our Developer Jam Session webinar live today at 11am US Eastern – or watch the recording when it becomes available later:

PeriPro IVR Apps? Learn About Voxeo’s New Automated Migration Tool

In the webinar, Voxeons Tobias Goebel and Dan Evans will discuss the tool, give a demonstration of the tool in use and answer questions about how the tool works.

For a quick overview of the VoiceObjects Migration Manager, you can also watch this video:

Did you miss our Developer Jam Session yesterday, Serving the Social Customer: Scaling Your Support For Twitter, Facebook and More, where I spoke about building applications for social channels such as Twitter?

If so, a recording of the webinar and the slides I used are now available from:

http://blogs.voxeo.com/jamsessions/2010/11/

Additionally, all the source code for the Twitter apps referenced in the presentation is available from Github and can be used with a free Tropo account. Additionally, you can download a free copy of VoiceObjects to try out the integration with IMified to link Twitter to your VO application.

Have fun with it – and we look forward to seeing what kind of Twitter apps you may build!

Would you like to learn how to build massively scalable communications applications using Voxeo Prism? Want to build a softswitch? complex call control and media control apps? IMS services? innovative multi-channel apps? or other Unified Communications apps?

Register today for our upcoming Developers Jam Session on Thursday, October 28, 2010, at 11am US Eastern.

Voxeo’s Wei Chen will introduce you to the Voxeo Prism platform and show you how to install and manage the server. He will walk through a sample application to show the basic application structure and deployment and leave you with information about how to get started.

Voxeo Prism is a carrier-grade converged communication platform. It supports both popular Web technologies and communication technologies such as SIP and XMPP. It comes with full media capabilities such as conferencing, media playback and recording. It also supports advanced speech technologies such as text-to-speech and speech recognition. Voxeo Prism Communication Server is based on industry standard Java Servlet architecture and supports Java Servlet/JSP, SIP Servlet, XMPP Servlet, and Java Media Control APIs.

Join us for this developer jam session on Thursday, October 28th, 2010 8:00 AM Pacific, 11:00 AM Eastern, 5:00 PM Central European.

REGISTER NOW

P.S. If you can’t attend the Thursday session, the webinar will be available for later viewing from our Jam Sessions web page. If you sign up, we’ll make sure to let you know when the archive is available for viewing.

Mobile self-service was long thought of as either Web-based or IVR-based. Voxeo is opening up new channels for customer self-service, such as Twitter or Facebook, as well as those that have been around for a long time, such as Instant Messaging or SMS.

It is easier than ever to create, manage, and report on multi-channel services using Voxeo technology.

In this developer jam session, Tobias Göbel will show you how to use VoiceObjects (Voxeo’s service creation, execution and reporting environment) as the front-end and IMified (Voxeo’s hosted texting platform) as the back-end to deliver self-service over SMS with unmatched ease of development and time to market.

Join us for this jam session on July 22, 2010

8:00 AM US Pacific, 11:00 AM US Eastern, 5:00 PM Central European

REGISTER NOW 

Now that VoiceXML 2 is both the standard and defacto language for building voice apps, what is next?

In the upcoming developers jam session Dan Burnett, the Chief Editor of the VoiceXML 3 specification, will present what’s new in VoiceXML3.

Frustrated by the FIA? Concerned about forwards compatibility? Come join us and learn ho the Voice Browser Working Group is addressing these and other key questions.

REGISTER NOW for this session on May 20, 2010.

Join us for our next Developer Jam Session.

Topic: Web Development with VoiceObjects for iPhone and other mobile browsers

Date: April 22, 2010

Time: 8am Pacific, 11am Eastern, 5pm Central European

Speaker: Andreas Volmer, Presales Manager EMEA, Voxeo Germany GmbH

Abstract: The VoiceObjects Server platform allows creating multi-channel services across IVR, Texting (SMS, IM, USSD,…) and Mobile Web channels. In this developer jam session, we will focus on the latter.

We will show how to create state-of-the-art mobile web applications, based on service configuration in the VoiceObjects Desktop environment. In particular, we will show how to create web applications for the iPhone that look and behave similar to native apps.

Join us for this developer jam session on April 22, 2010

Join us for our next technical jam session.

Topic: Tropo Web API – Leveraging the cloud to add real-time communications to your Web Apps

Date: February 24, 2010

Time: 8am Pacific, 11am Eastern, 5pm European

Speakers: Jason Goecke, VP of Innovation, Voxeo Labs

Jose de Castro, Chief Architect, Voxeo Labs

Abstract:

In this developer jam session, we will present the newly released Tropo Web API. Tropo makes it easy for you to quickly add voice, instant messaging (IM), and SMS to your applications, using the programming languages and tools you already know using a web services API and JSON.

We will cover how the API works as well as provide examples of how to use this in your communications with robust speech recognition, text to speech, transcription, conferencing, instant messaging, and SMS to your applications.

Join us for this Jam Session on February 24, 2010

Would you like to build “multi-channel” communications apps where customers can interact with your app via voice, IM, SMS, web and Twitter? Would you like to take existing voice applications you have developed and add these new channels to that app? Does the idea of writing an application once and having it interact with all these different communication channels intrigue you? Are you seeing requests from customers to interact with you in ways other than voice?

If so, please join our free Developer Jam Session webinar on this coming Wednesday, October 7th, 2009:

Topic: IMify your voice application! Exploring new ways of customer interaction with Voxeo VoiceObjects and IMified

Date: Wednesday, October 7th, 2009
Time: 8am PDT, 11am EDT, 5pm CEST

Speakers:
Dave Hoff, Senior Engineer, Voxeo
Tobias Goebel, Sr. Presales Consultant, Voxeo Germany

Abstract: With the acquisition of IMified and VoiceObjects, Voxeo has demonstrated its clear commitment to be the number 1 provider of Unified Self-Service™: the idea that one and the same service definition can drive dialogs in any modality available to end customers, be it voice, video, SMS, USSD, IM, Web, or even social networks.

This jam session introduces IMified, Voxeo’s hosted platform for Instant Messaging bots, and explains how VoiceObjects can be utilized to build dialogs that extend the scope of customer interaction to Instant Messaging networks such as Yahoo, Skype, AOL, MSN, or Google Talk, but also other text-based channels such as SMS or Twitter. Learn how to IMify your existing VoiceObjects application with minimal developer effort but maximum customer impact.

If you can’t attend on Wednesday, the session will be archived on our Monthly Jam Sessions web page for later viewing.

Are you interested in developing advanced speech applications? Would you like to learn about new tools to help in the rapid development of grammars for speech apps? If so, join in to our free Developer Jam Session webinar on this coming Wednesday, September 16, 2009:

Topic: Advanced Speech Grammar Management with the Professional Edition of NuGram IDE

Date: September 16th, 2009
Time: 8am PDT, 11am EDT, 5pm CEST

Speakers:
Tobias Goebel, Sr. Presales Consultant, Voxeo Germany
Dominique Boucher, Product Manager – NuGram, Nu Echo

Abstract: Following up on the introduction of NuGram IDE for grammar engineering and management back in September 2008, this session will provide an update on the latest developments around this grammar tool offering.

We will introduce the new professional edition, explain how it extends the free basic edition, give a demo of the tool and show how it integrates with VoiceObjects Desktop for Eclipse. The basic edition will be bundled with VoiceObjects (see also here) to have an integrated solution for grammar engineering within the VoiceObjects service creation environment.

The jam session will be closed with a NuGram product roadmap and an outlook for 2009 and 2010.

If you can’t attend on Wednesday, the session will be archived on our Monthly Jam Sessions web page for later viewing.