Archive for the ‘Unified Self-Service’ Category

Slides from T-Mobile: How To Enhance An Existing VoiceObjects Voice App With a Text Channel

Tuesday, May 31st, 2011

By way of a posting to our Facebook Page, I learned of a set of slides from Pavel Růžička, a programmer/analyst with T-Mobile Czech Republic on the topic of converting an existing voice app into a multi-channel app using Voxeo VoiceObjects. In his deck, he walks through why you might want to create a multi-channel application, then dives into some VO screenshots (offering tips along the way) and then concludes with a number of things to think about and some references.

Now, in his particular case, the text channel he is using is USSD, a channel really only available to mobile service providers, but the ideas he presents here are certainly applicable to other text-based channels as well.

Thanks, Pavel, for putting together this slide deck – and thanks for letting us know about it!


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Video: How to Get Started with VoiceObjects On-Demand to Build Voice, SMS, IM and Mobile Web Apps

Wednesday, March 30th, 2011

Want to see how easy it is to get started with VoiceObjects On-Demand to build apps that interact with people using voice, SMS, IM and mobile web? Check out this video tutorial where I show all of that in a few minutes:

To get started yourself, visit:

http://www.voxeo.com/vo-ondemand/

You just need VoiceObjects 10 and a free Evolution account to start building complex multi-channel apps and hosting them in the Voxeo cloud.

And if you want to learn even more about how to get the most out of VoiceObjects, check out the training classes we offer through Voxeo University. We even have some classes available for free in our Orlando, Cologne and Beijing training centers.


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Video: Is it REALLY This Easy to Add Text Messaging (SMS) to a VoiceXML App?

Friday, October 29th, 2010

Yes it really is as easy as one-click… check it out in the video below – and then head on over to our Evolution developer portal to give it a try:

If you want more information about our text messaging capabilities – or to find out about availability of SMS numbers in regions where you want to send or receive text messages, please contact us.


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Video: How To Create Text Messaging (SMS) Applications on Voxeo’s Platform

Thursday, August 5th, 2010

As part of our 100% Uptime Guarantee for Text Messaging we announced earlier this week, I posted a short video showing the process:

If you haven’t tried it out yourself, turning an existing voice application into a text messaging application is literally just one radio button on a form… try it!

P.S. If you want to try it out yourself but don’t yet have an Evolution account, just head over to evolution.voxeo.com. Accounts are free for development use… as are the phone numbers and the inbound/outbound text messaging.


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Slides: What is new in Prophecy 10?

Thursday, July 1st, 2010

If you would like a little taste of what is new in the upcoming Prophecy 10 (for which RC2 was just made available for download yesterday), Voxeo VP of Engineering Dan Polfer gave a brief talk at the Voxeo Customer Summit last week where he outlined the new features and changes in the release. His slides are now available on SlideShare:

You can try out Prophecy 10 yourself by downloading a free version.


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Did you miss our multi-channel webinar last week? The archive is now available..

Tuesday, October 13th, 2009

jam_session_275.jpgDid you miss our free webinar last week about how you can build a “multi-channel” application that interacts with customers across voice, SMS, IM, mobile web and Twitter?

If you missed it, don’t worry… the archive of both the recorded webinar and the slides are available now on the Monthly Jam Sessions page of our VoiceObjects Developer Portal. In the session, Tobias Göbel and Dave Hoff gave a great overview of how you can easily create a single application that interacts across multiple channels using our IMified service and VoiceObjects products. They also provided links to documentation, code samples and more. Please do check it out and get started building your own multi-channel applications today.


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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