Slides from T-Mobile: How To Enhance An Existing VoiceObjects Voice App With a Text Channel
Tuesday, May 31st, 2011By way of a posting to our Facebook Page, I learned of a set of slides from Pavel Růžička, a programmer/analyst with T-Mobile Czech Republic on the topic of converting an existing voice app into a multi-channel app using Voxeo VoiceObjects. In his deck, he walks through why you might want to create a multi-channel application, then dives into some VO screenshots (offering tips along the way) and then concludes with a number of things to think about and some references.
Now, in his particular case, the text channel he is using is USSD, a channel really only available to mobile service providers, but the ideas he presents here are certainly applicable to other text-based channels as well.
Thanks, Pavel, for putting together this slide deck – and thanks for letting us know about it!
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