Tobias has updated the VoiceObjects Developer Portal this morning with a quick how-to on using VoiceObjects to place outbound calls and detect when answering machines are reached, as well as how to set up a branch to account for leaving a recorded message versus starting your interactive outbound dialog.
On the VoiceObjects Developer Portal, Stefan has taken a look at role-scoping in VO for non-developers and how it can support key IT processes for enterprises – including the provision of read-only roles for QA, analysis or user management, the ability to set up departmental access rules and more. For more info, check out the VO Portal and read Stefan’s post on VO access control and user management.
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Pavel Růžička recently shared this SlideShare presentation, “How To Make a List In a Voice App Shorter By Entering Letters Via DTMF,” which specifically applies to using Voxeo’s VoiceObjects to manage lists with DTMF input. Pavel demonstrates how to treat the VoiceObjects list object as “an audible Excel sheet with unified navigation,” and walks through the programming steps necessary to manage these lists. Ideas discussed in the presentation include collecting input, handling alphanumeric input as well as special characters, translating input, and filtering and iterating lists, including ways to use DTMF to provide navigation within longer lists.
And if you’d like to try it out yourself, just visit our download page to download a free copy of Prophecy 11 or VoiceObjects 11 for Windows, Linux or Mac OS X.
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By way of a posting to our Facebook Page, I learned of a set of slides from Pavel Růžička, a programmer/analyst with T-Mobile Czech Republic on the topic of converting an existing voice app into a multi-channel app using Voxeo VoiceObjects. In his deck, he walks through why you might want to create a multi-channel application, then dives into some VO screenshots (offering tips along the way) and then concludes with a number of things to think about and some references.
Now, in his particular case, the text channel he is using is USSD, a channel really only available to mobile service providers, but the ideas he presents here are certainly applicable to other text-based channels as well.
Thanks, Pavel, for putting together this slide deck – and thanks for letting us know about it!
3. Switch Your Eclipse Preferences To Work With VoiceObjects On-Demand – Go into “Preferences”, switch the mode to “Work with VoiceObjects On-Demand”, enter in your Evolution credentials, and hit Apply and OK. Here’s what the screen looks like:
That’s it! Now you are working with VoiceObjects On-Demand!
Have fun with it… and remember that our support team is always standing by at support@voxeo.com or via LiveChat or phone if you need our help.
We’re looking forward to seeing what you build with VoiceObjects On-Demand!
Want to learn how Voxeo can help unlock your communications and deliver
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Want to see how easy it is to get started with VoiceObjects On-Demand to build apps that interact with people using voice, SMS, IM and mobile web? Check out this video tutorial where I show all of that in a few minutes:
You just need VoiceObjects 10 and a free Evolution account to start building complex multi-channel apps and hosting them in the Voxeo cloud.
And if you want to learn even more about how to get the most out of VoiceObjects, check out the training classes we offer through Voxeo University. We even have some classes available for free in our Orlando, Cologne and Beijing training centers.
Want to learn how Voxeo can help unlock your communications and deliver
a better customer experience?
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As I mentioned earlier today, we are delighted to introduce a new tool, the VoiceObjects Migration Manager, that helps you migrate applications you have built in Peri Producer (a.k.a. “PeriPro” and later called the Nortel “MPS Developer”) over to Voxeo VoiceObjects. Here’s a quick overview of what the tool does and why you might want to use it:
Earlier today Tobias Goebel and Dan Evans gave a great webinar presentation that went into very deep detail on the tool. The session was recorded and the recording will be available from the jam session web page within the next day or so.
If you would like to learn more about the tool and how it can help you convert your apps, please contact us at:
Have you built applications using the Nortel Peri Producer (a.k.a. “PeriPro” and later renamed to the Nortel “MPS Developer”“Service Creation Environment (SCE)”[1]) tool but are now looking for a way to migrate them to a standards-based platform? Would you like to have a way to use all that work you did in PeriPro with a platform that will:
support contact channels beyond voice (such as SMS, IM, Twitter)?
provide state-of-the-art reporting and analytics?
allow you to easily enhance your applications with sophisticated personalization techniques?
Are you just tired of the uncertainty of having PeriPro first purchased by Nortel and then a few years later becoming part of Avaya? Are you not sure what the future holds and want a clearer path?
When enough customers asked us questions like this, we decided to help and created the:
It’s a great tool that converts about 95% of the PeriPro building blocks over to Voxeo VoiceObjects. To learn more, you can join our Developer Jam Session webinar live today at 11am US Eastern – or watch the recording when it becomes available later:
In the webinar, Voxeons Tobias Goebel and Dan Evans will discuss the tool, give a demonstration of the tool in use and answer questions about how the tool works.
For a quick overview of the VoiceObjects Migration Manager, you can also watch this video:
[1] UPDATE – 3/11/11 – It was pointed out to me by a reader that I had the lineage wrong. PeriPro became the Nortel MPS Developer tool. Nortel’s SCE is a different tool.
Want to learn how Voxeo can help unlock your communications and deliver
a better customer experience?
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With the start of 2011, have you tried out our VoiceObjects Application Lifecycle Suite lately? VoiceObjects provides an easy-to-use graphical environment inside the industry-standard Eclipse IDE. It provide real-time analytics about how people are using your application, can integrate with leading Business Intelligence (BI) systems, can work with many different media platforms (not just Voxeo’s), and can create applications that can work in multiple channels including voice, SMS, IM, mobile web, Twitter and USSD. One development environment, one set of logs and analytics, many different communication channels.
If you would like to try out VoiceObjects on your Windows or Mac system, simply go to our VoiceObjects Developer Portal at:
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