Voxeo Developers Corner

As I mentioned earlier today, we are delighted to introduce a new tool, the VoiceObjects Migration Manager, that helps you migrate applications you have built in Peri Producer (a.k.a. “PeriPro” and later called the Nortel “MPS Developer”) over to Voxeo VoiceObjects. Here’s a quick overview of what the tool does and why you might want to use it:

Earlier today Tobias Goebel and Dan Evans gave a great webinar presentation that went into very deep detail on the tool. The session was recorded and the recording will be available from the jam session web page within the next day or so.

If you would like to learn more about the tool and how it can help you convert your apps, please contact us at:

peri2vo@voxeo.com

We’d love to hear from you!

Have you built applications using the Nortel Peri Producer (a.k.a. “PeriPro” and later renamed to the Nortel “MPS Developer”“Service Creation Environment (SCE)”[1]) tool but are now looking for a way to migrate them to a standards-based platform? Would you like to have a way to use all that work you did in PeriPro with a platform that will:

• support contact channels beyond voice (such as SMS, IM, Twitter)?
• provide state-of-the-art reporting and analytics?
• allow you to easily enhance your applications with sophisticated personalization techniques?

Are you just tired of the uncertainty of having PeriPro first purchased by Nortel and then a few years later becoming part of Avaya? Are you not sure what the future holds and want a clearer path?

When enough customers asked us questions like this, we decided to help and created the:

VoiceObjects Migration Manager

It’s a great tool that converts about 95% of the PeriPro building blocks over to Voxeo VoiceObjects. To learn more, you can join our Developer Jam Session webinar live today at 11am US Eastern – or watch the recording when it becomes available later:

PeriPro IVR Apps? Learn About Voxeo’s New Automated Migration Tool

In the webinar, Voxeons Tobias Goebel and Dan Evans will discuss the tool, give a demonstration of the tool in use and answer questions about how the tool works.

For a quick overview of the VoiceObjects Migration Manager, you can also watch this video:

When I wrote last week about how you could call a Tropo.com app directly from Skype, it naturally begged the question – can you also call a VoiceXML, CCXML, or CallXML app via Skype?

The answer is… of course!

We have had this feature in our platform for years, as I discussed in a post back in March 2008 called “Skype-ifying your voice applications“. Skype numbers (and SIP addresses and iNum numbers) are automagically assigned to your application when your create it. Once you login to our Evolution developer portal, simply click on “Application Manager” and then the name of one of your applications.

You’ll then see the “Applications Settings” information and by simply clicking on the “Contact Methods” tab you will see all the contact numbers available to you:

You also have the ability to add more numbers if you want additional direct numbers (DIDs) associated with your app.

As I mentioned in the Tropo blog post, you can copy/paste that Skype number into Skype and call away… with or without the space in the number. You can try it out by calling:

+990009369991439407

Now, that is just a “Hello, world” type of app that is not nearly as exciting as the Yahoo!Weather app referenced in the Tropo blog post, but you get the idea.

That’s it! Create an app… call it from Skype. Nice and simple.

If you’d like to try it out, you can just head over to Evolution and sign up for free developer account if you don’t already have one. (And yes, we give you free direct DIDs, free Skype access, free SIP access, etc., etc.)

When exploring a new development environment such as VoiceObjects Desktop for Eclipse, most developers prefer learning from sample code instead of scanning through 1000+ pages of documentation. Hence, VoiceObjects professional services have built an all-purpose demo application, Prime Telecom, that represents a multi-channel (IVR, mobile web, text) customer self-service portal for a mobile carrier. The features that you can explore in this demo app are, however, cross-industry: GUI and VUI best practices (such as different confirmation strategies or adapt-to-caller techniques) as well as reference solutions for implementing multi-channel, multi-language, personalized, and testable applications.

This webinar will be interesting for

• anyone who is new to VoiceObjects and is looking for guidance on evaluation,

• experienced VoiceObjects developers who are interested in recently added product features, and
• anyone who wants to present VoiceObjects to others.

This Jam Session is scheduled for Wednesday, May 27th. We will start at 5:00 PM CEST, 11:00 AM EDT, 8:00 AM PDT

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Technorati Tags: voiceobjects, voxeo, samples, applications, self-service, tutorials