Posts Tagged ‘Slides’

Slides from T-Mobile: How To Enhance An Existing VoiceObjects Voice App With a Text Channel

Tuesday, May 31st, 2011

By way of a posting to our Facebook Page, I learned of a set of slides from Pavel Růžička, a programmer/analyst with T-Mobile Czech Republic on the topic of converting an existing voice app into a multi-channel app using Voxeo VoiceObjects. In his deck, he walks through why you might want to create a multi-channel application, then dives into some VO screenshots (offering tips along the way) and then concludes with a number of things to think about and some references.

Now, in his particular case, the text channel he is using is USSD, a channel really only available to mobile service providers, but the ideas he presents here are certainly applicable to other text-based channels as well.

Thanks, Pavel, for putting together this slide deck – and thanks for letting us know about it!


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

If you found this post interesting or helpful, please consider either subscribing via RSS, becoming a fan on Facebook, or following us on Twitter.


Slides: Comparative ASR Evaluation (Dan Burnett, SpeechTEK NY 2010)

Friday, August 13th, 2010

Have you ever wanted to compare automatic speech recognition (ASR) engines?  That was the topic of a three-hour tutorial given by Voxeo’s Dan Burnett at SpeechTEK last week in New York. Dan gave a hands-on session as part of “SpeechTEK University” where students received an in-depth lesson in how to compare and evaluate ASR engines.  The session description was:

9:00 AM – 12:00 PM – STKU4 – Performing a Comparative ASR Evaluation- Dan Burnett, Director of Speech Technologies

There are a variety of choices for speech recognition engines, especially for languages other than English. Although many companies are comfortable performing business case analysis across speech recognition engine vendors, it is often difficult to know how to compare accuracy. In this handson, in-depth course you will learn how to select an appropriate evaluation data set, why transcription is important and how to do it properly, how to perform the evaluation, and how to analyze and interpret the results.

 

Dan’s slides are available for viewing and download:

Obviously you need some of the sample files to work through the lab exercises, but the rest of slides do cover what Dan discussed.


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

If you found this post interesting or helpful, please consider either subscribing via RSS, becoming a fan on Facebook, or following us on Twitter.


Slides: Mashups: Integrate Multiple Web Services Into Your App

Friday, August 13th, 2010

At SpeechTEK last week in New York, Voxeo’s Dan Burnett was part of a panel session on the topic of “speech mashups.” The session description was:

10:15 AM – 11:00 AM - C101 – Mashups: Integrate Multiple Web Services into Your App - Dan Burnett, Director of Speech Technologies

Learn how speech technologies from recognition to transcription and beyond, now available in the cloud, are being accessed to create multimodal applications. Learn how new licensing models are emerging; novel partnerships are being formed; and the role of vendors, operators, and developers is being redefined. See demonstrations of some new service opportunities made possible with speech mashups. Discover how easy it is to create your own mashups that use speech and how they compare to what you can do with VoiceXML.

Dan talked about mashups and then demonstrated a mashup using Tropo and the Ruby programming language. His slides are available for viewing or download:


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

If you found this post interesting or helpful, please consider either subscribing via RSS, becoming a fan on Facebook, or following us on Twitter.