Swisscom, the leading telecommunications provider in Switzerland is using VoiceObjects, Voxeo’s Application Lifecycle Suite to deploy a state-of-the-art self-service portal. Swisscom offers a wide range of services in this self-service portal including call routing, billing inquiries, and password reset, and more.
The portal offers customized dialogs in the different languages used in Switzerland: German, French, Italian and English.
Benefits of the solution include:
- Seamless integration into existing infrastructure
- Comprehensive reporting capabilities
- Flexible, dynamic menus
- Personalization capabilities
You would like to learn more? Read the full story here.
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