Voxeo Talks

Do you remember the 1992 movie “Sneakers”? At one point the main characters are trying to get into a place, but first need to get through a voice verification system.  So they create a recording: “My name is Werner Brandis. My voice is my password. Verify me.” Voila! Since this is Hollywood, access is granted. A real-world, modern-day version of this type of technology is now available on the Voxeo Prophecy IVR Hosting platform - only unlike the movie, it can’t easily be spoofed!

Earlier this week, we announced the delivery of VoiceVerified’s voice authentication services on our platform.  Using their “Unforgettable Password(TM)” technology, the solution provides consumers with a more convenient and secure way to obtain sensitive information or perform transactions over the phone. Callers no longer need to remember PINs and passwords or divulge personal information such as their social security number or mother’s maiden name. Instead consumers can authenticate using their unique voice print.  And, unlike the voice verification system in “Sneakers”, VoiceVerified’s system asks the caller to authenticate by repeating a randomly generated series of numbers, eliminating the kind of “replay attack” that helped the heroes of Sneakers.  

We think it’s a great solution and we’re pleased to be working with VoiceVerified.  We’ve also published a case study that highlights some of the reasons why VoiceVerified selected Voxeo’s Prophecy IVR Hosting services.  You can check out VoiceVerified’s web site for more information about their products and services or contact them via email to learn about using their services with our platform.

What do you think? Do you see a role for voice verification services with your applications?

Tags: biometrics, ivr, my voice is my password, voice authentication, voice verification, VoiceVerified

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