Voxeo Talks

It’s always nice to win awards, but even nicer when they are unexpected. A few weeks ago I received a call from Frost & Sullivan with the news that Voxeo’s Prophecy IVR Platform and Hosting services had won their North American Award for Product Innovation. Frost & Sullivan doesn’t solicit nominations. Instead, their analysts track new product launches, R&D spending, products in development, and new product features and evaluates them based on the degree of innovation and customer satisfaction. The Frost & Sullivan Award for Product Innovation is presented each year to the company that has demonstrated excellence in new products and technologies within its industry. Voxeo won for its Prophecy IVR Platform and Hosting services. Frost & Sullivan Research Analyst Gaurav Sundararaman said:

“Voxeo has achieved substantial return on investment over the last few years. Its technical versatility and excellent customer service, coupled with its ability to cater to rising enterprise demands has made Voxeo a worthy recipient of the 2008 Frost & Sullivan Award for Product Innovation.”

We issued a press release earlier this week and we’ve got the full report available for download here.

Related posts:

1. Voxeo Prophecy awarded “Product of the Year” by Internet Telephony magazine
2. Voxeo positioned in “Visionaries” quadrant of Gartner’s Magic Quadrant for IVR and Enterprise Voice Portals
3. VoiceVerified brings “My voice is my password” voice verification to Voxeo’s platform