Voxeo Talks

Do you worry about identity theft? Have you had your personal identification information or credit cards stolen and worry that someone could be out taking out extra credit lines in your name? Or committing fraud and ruining your credit status?

Today identity theft is an increasingly large problem and banks and financial institutions, among others, are looking at ways to better secure their interactions with customers. In the security space, we generally talk about authentication as involving one of these factors:

• something you know, such as a password or PIN

• something you have, such as a token or pass card
• something you are, such as a fingerprint, retina, or… voice

Done well, this last category is perhaps the most secure because it is something about you that cannot easily be duplicated. So to that end, we are pleased to announced that Voxeo and TradeHarbor are partnering to bring TradeHarbor’s Voice Signature Service to customers developing applications on Voxeo’s Prophecy premise product or on Voxeo’s Prophecy Hosting cloud. The press release describes the process a bit:

When an enrolled user calls an application protected with the Voice Signature Service, they are prompted to repeat a dynamically-presented phrase. Voice Signatures are used to conveniently authenticate inbound telephone calls or, using outbound calls, web transactions from computers or mobile devices. The Voice Signature Service then returns a patent-pending Normalized Detector Scale® confidence score that can be used as a decision support factor in allowing or denying account access; it also maintains an audit trail, which provides unprecedented accountability. The entire authentication process takes just seconds.

You can visit TradeHarbor’s website, www.tradeharbor.com, to learn more about their offering. If you would like to find out more about how you can use TradeHarbor’s voice authentication services with your application on Voxeo’s platform, please contact our sales team at sales@voxeo.com

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Technorati Tags: voice, voicebiometrics, biometrics, security, authentication, identification, voxeo, tradeharbor

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5. Guest Post – CSIdentity Voice Verified: Why We’re Speaking Up!

Tags: biometrics, TradeHarbor, Voxeo

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