http://blogs.voxeo.com/voxeotalks/2009/06/24/voxeos-imified-lets-companies-easily-add-twitter-for-customer-service/ A view inside Voxeo Thu, 11 Mar 2010 21:21:18 -0500 http://wordpress.org/?v=2.9.2 hourly 1 http://blogs.voxeo.com/voxeotalks/2009/06/24/voxeos-imified-lets-companies-easily-add-twitter-for-customer-service/comment-page-1/#comment-4524 Emerging Tech Talk » Blog Archive » Emerging Tech Talk #33 - Build apps that use Twitter for customer interaction with IMified Mon, 06 Jul 2009 20:31:21 +0000 http://blogs.voxeo.com/voxeotalks/?p=478#comment-4524 [...] If you start interacting with customers via Twitter - and are successful - how do you scale your efforts to meet demand? What if you could develop automated agents that can help human agents in responding to Twitter inquiries? In this episode of Emerging Tech Talk, host Dan York is down at the Enterprise 2.0 conference in Boston and talks about how you can now build apps on the IMified platform that can interact with people on Twitter in precisely these type of scenarios. (Read more in this Voxeo Talks blog post.) [...] [...] If you start interacting with customers via Twitter – and are successful – how do you scale your efforts to meet demand? What if you could develop automated agents that can help human agents in responding to Twitter inquiries? In this episode of Emerging Tech Talk, host Dan York is down at the Enterprise 2.0 conference in Boston and talks about how you can now build apps on the IMified platform that can interact with people on Twitter in precisely these type of scenarios. (Read more in this Voxeo Talks blog post.) [...]

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