Voxeo Talks

If you will be attending ITEXPO, a.k.a. the “Internet Telephony Conference and Expo”, next week out in L.A. from September 1-3, both RJ and I will be out there speaking. Our new Events section has a page about our attendance at the show:

http://blogs.voxeo.com/events/itexpo-west-2009/

That page has the full abstracts of the talks, but here is a quick list:

Tuesday, September 1, 2009

11:00 – 11:45am, Next-Generation Contact Center Applications
Voxeo participant: RJ Auburn, CTO

Wednesday, September 2, 2009

9:30 – 10:15am, Exploring Applications in the Cloud
Voxeo participant: Dan York, Director of Conversations

11:00 – 11:45am, STD-02, SIP Trunking and Security
Voxeo participant: Dan York, in his capacity as Best Practices Chair of the VoIP Security Alliance (VOIPSA)

11:00 – 11:45am, Leveraging Content Delivery Networks (CDNs) to Maximize Network Efficiency
Voxeo participant: RJ Auburn, CTO

Thursday, September 3, 2009

9:30-10:15am, Developing Profitable Web 2.0 Solutions
Voxeo participant: RJ Auburn, CTO

If you are going to be out at the show, please do drop RJ or myself an email and say hello.

Would you like to catch up with what we announced at SpeechTEK? Want to see some photos of the event or some videos of our booth? Want to know what sessions Voxeo folks spoke at? Or look at the slides from the talks? Want to learn about our very cool SpeechTEK411 multichannel demo?

All that and more is possible from the SpeechTEK 2009 page in our new Events section of the site. You can get there very simply:

http://blogs.voxeo.com/events/speechtek2009/

You can see links from that page over to our resources page, to a page about the Nugram integration with VoiceObjects, and much more.

From now on, we’re planning to create new pages for each of the events that we will be attending. The pages will serve two purposes:

• Before the event, the page will have information about the sessions we will be at, what we are doing at the show, etc.
• After the event, we will use it as a place to link to presentations we gave at the event, photos we’ve taken, etc.

We’re just starting to build out the section, so we don’t have information up yet about our talks at, for instance, Astricon or eComm Europe…. but we will soon.

Please do let us know what you think of this section. Is there specific information you’d like us to include that we don’t yet? How else can we help you connect with us at events?

On Monday, August 24th, at SpeechTEK in New York, I (Dan York) gave a talk called “Securing Cloud Telephony” with the abstract:

As voice and self-service applications move increasingly into the cloud and to IP communications, what do you need to be concerned about with regard to the security of hosted solutions? If you grow to trust the cloud, how can you be sure it will be there for you? What protections can you put in place? What backup plans can you establish? What questions should you ask potential hosted/cloud vendors? In this session, security professional Dan York will walk you through the basic risk areas of voice-over-IP security, explain how those relate to both hosted and hybrid configurations and leave you with a concrete list of questions to consider in considering hosted/cloud options.

My slides are now available here:

http://www.slideshare.net/voxeo/speechtek-2009-securing-cloud-telephony-aug2009

Given that SpeechTEK records all the sessions and sells the resulting CD, I doubt that I will be able to publish a recording of the talk. Perhaps at a future time I’ll be able to give a similar talk at conference that allows open recording/distribution… or maybe I’ll just have to do a webinar some time on the topic.

Technorati Tags: speechtek, slides, dan york, security, voip, voipsecurity

At SpeechTEK this week down in New York City, Rich Tehrani of TMCnet stopped by our booth, pulled out his iPhone 3GS, and asked me to say a few words…. naturally, I did. Rich subsequently blogged about the interview and posted it to his TMC site:

And yes, as Rich indicates, I’ll be out at ITEXPO next week in LA…

Technorati Tags: voxeo, danyork, speechtek, prophecy, itexpo

Would you like to add SMS and IM interaction to your existing VoiceXML apps? Would you like access to new reports and analytics in Prophecy? This morning here at SpeechTEK 2009 in New York City, we announced Prophecy 10, the latest release of our Prophecy product, which includes all this and more. P10 is a huge release for us in our continued delivery of what we call “Unified Self-Service”, the ability to develop an application once and have users interact with that application via voice, SMS, IM, Twitter, and more. Prophecy 10 includes:

• SMS and IM Integration – Building on our IMified integration, Prophecy 10 allows you to take your existing voice applications and enable them to work with SMS or IM. When you login to our Evolution developer portal and look at the settings for an application, you will see that you can now add SMS and IM to any given application. This same capability has now been added to our Tropo.com cloud service as well.
• Comprehensive analytics – Utilizing the power of VoiceObjects Analyzer we have added 15 analytics reports directly into Prophecy 10, with the ability to access the full range of VoiceObjects Analyzer reports through simply adding the additional software module.
• Dramatic performance improvements – Every third release of Prophecy we take a moment to see what we can do to make it even faster and more powerful than it was before. We’ve done that in spades with P10, delivering the capability to run 100 ports of XML telephony on a very low-end netbook, up to 500 ports on a standard Windows or Linux server and up to 2,000 ports on a single high-end 64-bit server.

The news release goes into the full details and if you are here at SpeechTEK, you can stop by our booth #800 where you can see our demo of 20 Acer netbooks running Prophecy 10 in a 2,000 port cluster. It’s VERY cool stuff…. (and we’re giving away 10 of the netbooks as well!)

The early access release of Prophecy 10 is immediately available for download now for Windows, Linux and Mac OS X. Users of our hosted Evolution Developer Portal or Tropo.com will also see that they can start adding IM and SMS to existing applications right away.

Technorati Tags: voxeo, speechtek, sms, im, tropo

SpeechTEK 2009 is only ONE week away… starting Monday, August 24, 2009, at the Marriott Marquis hotel in downtown New York City. As I mentioned last week, we have a number of great announcements to make…

Are you still debating about about attending SpeechTEK? Or is SpeechTEK new to you but you are in NYC and want to check it out?

Either way, you can go to the SpeechTEK Registration page and enter the promotional code “VIPVXO” to get either: 1) a free exhibit hall pass; or 2) 50% off the price of other conference passes.

If you are going, please do stop by booth #800 as you head into the Exhibit Hall… great things to show you all! And this year we have some incredible prizes to give away… stay tuned… 7 days and counting…

P.S. If you follow us on Twitter, we’ll be tweeting live from the show about events, activities and prizes.

Technorati Tags: speechtek, voxeo

Here’s a glimpse into why we who are “Voxeons” love the place we work. This morning brought an email from our CEO, Jonathan Taylor, the substance of which he later tweeted and posted on Facebook:

Yes, indeed, a good portion of the Orlando office is now joining him for a midnight showing of District 9, which does look like an excellent new sci-fi movie.

Just another reason why Voxeo is a great place to be.

Want to join us? Keep watching our Jobs openings – we have a couple openings now and routinely are posting more.

With all the current explosion of news about the acquisition of FriendFeed by Facebook, I thought I’d just post a reminder that Voxeo is on FriendFeed at:

http://friendfeed.com/voxeo

We started using Friendfeed back in May 2008 and, as I wrote then, primarily use it for aggregation of all our online content. If you are a Friendfeed user – or are just checking it out now – please do feel free to subscribe to our feed and keep up with what we are posting online and join in the conversations there.

Technorati Tags: voxeo, friendfeed

Voxeo again underscores its leadership in partner and customer focus and support:

Voxeo University just started to offer free instructor-led training courses, taking place in both training centers in Orlando, Florida and Cologne, Germany, and for everybody! You just need to register and cover your travel expenses.

Until the end of 2009, the following VoiceObjects training courses are available for free:

Orlando:

• Aug 17 – Aug 18, 2009: VoiceObjects Phone Application Server
• Aug 19 – Aug 21, 2009: Development of Voice Applications for VoiceObjects Server
• Nov 02 – Nov 03, 2009: VoiceObjects Phone Application Server
• Nov 04 – Nov 06, 2009: Development of Voice Applications for VoiceObjects Server

Cologne:

• Aug 31 – Sept 1, 2009: VoiceObjects Phone Application Server
• Sept 2 – Sept 4, 2009: Development of Voice Applications for VoiceObjects Server
• Oct 5 – Oct 6, 2009: VoiceObjects Phone Application Server
• Oct 7 – Oct 9, 2009: Development of Voice Applications for VoiceObjects Server
• Nov 31 – Dec 1, 2009: VoiceObjects Phone Application Server
• Dec 2 – Dec 4, 2009: Development of Voice Applications for VoiceObjects Server

You can just choose “VoiceObjects Phone Application Server” for a two days overview about Voxeo VoiceObjects, without the need for any pre-knowledge or programming skills. Or take the full five days developer track including “Development of Voice Applications for VoiceObjects Server” back-to-back to get ready for the development of personalized self-services of any complexity.

The five days developer track also qualifies you to apply for a “VoiceObjects Certified Application Developer (Voice)” certification, which is typically operated as a one day remote exam later on.

Have you ever seen a similar offering from any other speech technology vendor or web server provider? Probably not!

Why is Voxeo doing this? The answer is very simple – we want to make our partners and customers successful and self-sufficient in deploying our technology and creating state-of-the-art unified-communication services. For us, the free training offering of Voxeo University perfectly complements our free Extreme Support.

And what’s coming in 2010? You may expect the same courses offered for free at least once a quarter at each location. Plus free Prophecy courses, web-based quick starters and more…

Class sizes are limited – so register soon for your free Voxeo VoiceObjects training this year! Check the VoiceObjects training Web site for more information including our training catalog and training calendar, or just send an email to university@voxeo.com!

Would you like to see more good news? Here they are! Also our training pricing for all other education services – including onsite trainings and remote certifications – has been made simple and inviting as never before. For more information, just contact us at university@voxeo.com.

That’s it for now. We are looking forward to hearing from you!

SpeechTEK 2009 is only two weeks away… starting Monday, August 24, 2009, at the Marriott Marquis hotel in downtown New York City. SpeechTEK has historically been the show where we have made a number of large announcements, and this year is no different… MANY great things to share with you all… we’re rather excited about all the news.

Meanwhile, of course, we have all those final preparations…

Speaking of which, have you thought about attending SpeechTEK but haven’t made up your mind yet? Or is SpeechTEK new to you but you are in NYC and want to check it out?

Either way, you can go to the SpeechTEK Registration page and enter the promotional code “VIPVXO” to get either: 1) a free exhibit hall pass; or 2) 50% off the price of other conference passes.

If you are going, please do stop by booth #800 as you head into the Exhibit Hall… great things to show you all!