Archive for June, 2011

Listen to Live Morning Broadcasts from eComm at 7:45am US Pacific

Monday, June 27th, 2011
Emerging Communications America 2011

Each morning here at eComm in San Francisco (June 27-29) at 7:45am US Pacific, I (Dan York) will be joining Andy Abramson for a one-hour live broadcast on the VoIP Users Conference (VUC) audio and video bridge.

You can join the call and listen in via the contact info found on the VUC site. If all you want to do is call (and not use video), you can use any of these ways to connect:

We[1] are doing this all three days of eComm and are planning to somewhat randomly pull in speakers and others that we see in the eComm breakfast area. Today we’ve already lined up:

Not entirely sure what we’ll cover, but you can be sure that Alec and I will probably get into my response about what’s wrong with his Voice 3.0 piece :-)

We’ll also have the usual VUC IRC backchannel active at #vuc on Freenode. More info on how to connect, including a web IRC interface, can again be found on the VUC site.

As I mentioned, we’ll be broadcasting live every morning at 7:45am Pacific. Stay tuned for more info…. and if you are at eComm and want to participate… find us!

[1] Where “we” equals some combination of us… I’m actually now flying home on Wednesday so I will not be part of the Wednesday morning broadcast.


If you found this post interesting or useful, please consider either:



Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

If you found this post interesting or helpful, please consider either subscribing via RSS, becoming a fan on Facebook, or following us on Twitter.


Join Voxeo at eComm June 27-29 To Learn About The Future of Communications/Telecom

Friday, June 24th, 2011
Emerging Communications America 2011

Want to understand the future of communications? Want to learn what the trends are and where the telecom industry is going? Want to meet the thought leaders and others driving the industry forward?

If so, join Voxeo and the many other companies and individuals gathering at eComm, the “Emerging Communications Conference and Awards” next week in San Francisco.

The fantastic list of speakers includes a number of Voxeons:

Voxeo CEO Jonathan Taylor

Onward The Disruption – Trends in Communications Application Development

Voxeo Co-Founder and GWOB Founder Johnny Diggz

Communicating Beyond The Horizon

Voxeo Labs Chief Architect Jose de Castro

Driving Communications Directly Into The Web Browser: The RTCWEB Initiative

Voxeo Director of Conversations Dan York

How IPv6 Will Kill Telecom – And What We Need To Do About It

Jonathan Taylor will also participate in a “Voice 3.0” panel on Tuesday. Voxeo Labs’ Jason Goecke and Chris Matthieu will also be attending the event as well.

I (Dan York) will also be joining with Andy Abramson (of VoIP Watch fame) and Michael Graves to stream out 1-hour live broadcasts of interviews with speakers for the VoIP Users Conference (VUC) starting at 7:45 am each day.

All in all it promises to be an outstanding event and we’re looking forward to meeting folks and helping advance the evolution of our industry! See you there!


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

If you found this post interesting or helpful, please consider either subscribing via RSS, becoming a fan on Facebook, or following us on Twitter.


Checked Out Voxeo’s YouTube Channel Lately? Now Hosting Long Videos/Webinars There

Thursday, June 23rd, 2011

Have you visited the Voxeo YouTube channel lately? A bit ago we received word that our YouTube account was granted permission to upload videos longer than the normal 15 minutes:

Youtubelongvideos

Given that, we’ve started to upload our past Developer Jam Sessions and Best Practices webinars. The beauty of YouTube is that the video is automagically converted to formats that work on different computers and devices, including tablets and smartphones.

Some of the longer videos we’ve now put online include:

We’ll be uploading other past webinars and will also be uploading new sessions up to the YouTube account.

Please do check it out and watch some of the great content we’ve got up there!

P.S. If you are a frequent YouTube user, just click the “Subscribe” link on our YouTube channel page and you’ll be notified whenever we post a new video.


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

If you found this post interesting or helpful, please consider either subscribing via RSS, becoming a fan on Facebook, or following us on Twitter.


Free Webinar, June 22: Taking Customer Service to the Cloud, Featuring Ovum Analyst Daniel Hong

Tuesday, June 21st, 2011
DSC_0212

More companies are taking customer service to the cloud — from inbound and outbound IVR to two-way text to mobile web interactions.

  • Is hosting your speech self-service solutions the right choice for your business?
  • How will the solution scale to support additional communication channels?
  • What are the important capabilities to look for in a vendor?

Join Chrysalis and Voxeo on Wednesday, June 22, for an educational webinar featuring Daniel Hong, Ovum Lead Analyst. Daniel will present findings from their new 2011 report, “Selecting a Provider of Cloud-based Speech Self-Service Solutions in North America.”

All webinar attendees will receive a complimentary copy of the new report – a $2,500 value.

Please join us:

Wednesday, June 22, 2011
10:00 AM US Pacific, 1:00 PM US Eastern, 7:00 PM Central European
.

Registernow

If you are unable to attend live, a recording of the session will be available later, but please register in advance to receive a free copy of the report.

Image credit: danyork


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

If you found this post interesting or helpful, please consider either subscribing via RSS, becoming a fan on Facebook, or following us on Twitter.


Registration for the 2011 Voxeo Customer Summit is OPEN!

Monday, June 13th, 2011

Voxeo summit 2011Registration is now open for the 2011 Voxeo Customer Summit. If you are a Voxeo customer, partner, developer or enthusiast who would like to learn more about the company, our products and plans, sign up today at 

http://www.voxeo.com/summit2011/

Registration is free and everyone who reserves their seat by August 1, 2011 will be entered to win an iPad 2.

Here are the details:

What: Voxeo Customer Summit 2011 – Unlocked and Loaded

When: October 10-12

Where: JW Marriott Orlando – Grande Lakes

Space is limited so don’t delay! Learn more and register at http://www.voxeo.com/summit2011/

Sponsorship opportunities are also available. Contact Kim Martin at kmartin@voxeo.com for details.

We hope to see you there!


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

If you found this post interesting or helpful, please consider either subscribing via RSS, becoming a fan on Facebook, or following us on Twitter.


Using Wideband Audio (HD Audio) to Call Into Our Free Developer Jam Session On Wideband Today

Thursday, June 9th, 2011

DeveloperjamsessionIf you’ve been watching our Twitter stream or following our Jam Session site, you probably know that we have a free webinar today (June 9, 2011) in about an hour on the topic of “wideband audio” (also called “HD audio” by some): “How Do You Hear Me Now? The Power of Wideband (HD) Audio

What you may not be aware of is that you can now use wideband audio to join into today’s call. Information is available on the Jam Session web page.

If you can’t join the call today, a recording will be available. (Alas, the recording will NOT be in wideband audio as GoToWebinar does not currently support wideband.)


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

If you found this post interesting or helpful, please consider either subscribing via RSS, becoming a fan on Facebook, or following us on Twitter.