Free Webinar, June 22: Taking Customer Service to the Cloud, Featuring Ovum Analyst Daniel Hong

June 21st, 2011 by Dan York

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More companies are taking customer service to the cloud — from inbound and outbound IVR to two-way text to mobile web interactions.

  • Is hosting your speech self-service solutions the right choice for your business?
  • How will the solution scale to support additional communication channels?
  • What are the important capabilities to look for in a vendor?

Join Chrysalis and Voxeo on Wednesday, June 22, for an educational webinar featuring Daniel Hong, Ovum Lead Analyst. Daniel will present findings from their new 2011 report, “Selecting a Provider of Cloud-based Speech Self-Service Solutions in North America.”

All webinar attendees will receive a complimentary copy of the new report – a $2,500 value.

Please join us:

Wednesday, June 22, 2011
10:00 AM US Pacific, 1:00 PM US Eastern, 7:00 PM Central European
.

Registernow

If you are unable to attend live, a recording of the session will be available later, but please register in advance to receive a free copy of the report.

Image credit: danyork


Related posts:

  1. Upcoming Webinar: Turning Customer Service Inside Out with Proactive Customer Engagement
  2. Free Webinar: How You Can Use Analytics and BI To Create A Better Customer Experience
  3. Join us for a free webinar today “Speech Solutions: Hosted Versus On-Premises” – 2pm US Eastern
  4. Upcoming Webinar: Using Personalized Self-Service To Deliver a Better Customer Experience
  5. REMINDER – Free webinar on how to build multi-channel apps tomorrow, Oct 7th

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