Voxeo is pleased to announce that OneReach, built on the Voxeo Prophecy platform, is now a Voxeo Connect Certified Partner Application! OneReach eliminates the need for IT knowledge or infrastructure investment, via their easy, intuitive drag and drop interface for creating a wide-ranging custom solutions for customer interactions – making Voxeo’s industry-leading multi-channel communications platform even more accessible for small and medium-sized businesses. (To see just how quickly you can build an application on the OneReach platform, see the OneReach demo we recently posted to the Voxeo blog.)
From the press release:
“OneReach allows anyone to create powerful voice, text and email-based communications without the need of a developer,” said Rich Weborg, CEO of OneReach. “A user can build a sophisticated voice or text-enabled solution in minutes, track how it performs in real time and then make quick updates. Businesses can manage inbound phone calls, create voice or text-based surveys, schedule appointment reminders or automate a variety of business communications…it’s only limited by a user’s imagination. Building on the Voxeo platform allowed us to provide a great user experience on a carrier-grade platform and extend our offering with their wide range of features.”
The system is managed through a web-based dashboard where companies can create and send notifications such as payment due dates, event updates or upcoming appointment reminders, as well as marketing campaign outreach through text, voice and email. Once campaigns are launched, OneReach gathers and delivers analytics that companies can use to adjust the campaign for increased customer engagement. Additionally, OneReach facilitates interactive, two-way conversation by providing inbound call and texting capabilities that handle incoming inquiries or responses to notifications.
Additionally, OneReach is offering free trial accounts at www.onereach.com/voxeo, so companies can experience how quick and easy it is to build and test a campaign.