Be a Part Of ICMI’s Mobile Customer Service Strategy Research Study!

Voxeo is underwriting ICMI’s 2013 Mobile Customer Service Strategy Research Study, and we’d like to invite you to participate and be a part of this research.

The aggregate results of the study are intended to assess what progress the customer service community currently has made in integrating web apps/native apps into their self-service offerings, and what plans are being made in this area for the year to come.

For your participation, the first 200 people to finish this survey will receive a $5 Starbucks Card via email if completed before November 2nd, 2012.

Interested? Take the survey here.

Related posts:

1. Voxeo and ICMI Webinar: Building a Mobile Customer Service Strategy
2. Participate in Aberdeen’s Cloud-Based Contact Center Study and Receive a Free Copy
3. Let’s learn from our mistakes: Mobile Customer Service, the Contact Center, and the Context Gap
4. New Stats About Customer Service Trends by Aberdeen Research
5. Is Your Customer Service Strategy “Antifragile?”