Join us on Wednesday, October 16th at 2PM Eastern (11AM Pacific) for this exciting CRM Magazine roundtable, where Voxeo’s Director of Mobile Strategy, Tobias Goebel, will be discussing strategies for consistent delivery of customer service and support across interaction channels.
In this roundtable, Tobias will be joined by David Myron of CRM Magazine, Kelly Koelliker of KANA Software, George Mater of LiveOps, and Mike Hennessy of Intelliresponse. Several points the group will discuss include:
- How to provide instant answers to customer questions across all channels.
- Strategies for leveraging social channel integration to deliver more personalized customer service.
- Why the scalability of cloud-based solutions makes it easier to meet the needs of today’s omni-channel customer.
- The importance of insuring a consistent customer experience across channels.
To learn more and get registered, please visit the CRM Magazine signup page!
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