Archive for the ‘Conferences’ Category

Slides: “Logging at the TB Scale” – Voxeo preso at splunk>live event

Thursday, March 11th, 2010

What do you do if you generate over 1 terabyte of logging data each day? How do you begin to analyze that volume of data? And how do you make it so that 100,000+ developers can easily access their own individual logging data?

At the “splunk>live” event in Orlando, FL, on March 10, 2010, Voxeo CTO RJ Auburn spoke about how Voxeo uses Splunk to analyze logging data and monitor network operations. He also described how Splunk is integrated into both the “Prophecy Live Search” component of Voxeo’s Prophecy Hosting and also in the management console of Voxeo’s on-premise Prophecy communications platform. RJ’s slides are available on SlideShare and are also viewable here:

If you’d like to try out Voxeo services and experience the ability to rapidly analyze logs yourself, please head on over to www.voxeo.com/free to either sign up for a free developer account on our hosted platform or download a free copy of our Prophecy platform for Windows, Linux or Mac OS X.


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Video: Dan York at ITEXPO talking about cloud, security and what’s next

Wednesday, March 3rd, 2010

At ITEXPO back in January, Eric Linask at TMC interviewed me in what has seemed to become a regular every-six-months routine. In the interview, I discussed:

  • the Cloud Communications Summit and pushing communications out into “the cloud”
  • security issues related to cloud communications
  • what’s next in communications, including multi-channel communications (a part of which we refer to as Unified Self-Service)

The big black vehicle behind me was being raffled off as part of the event promotion… hence why we were there. (Wouldn’t it perhaps have been more interesting if we did the interview inside the vehicle?) Anyway… here’s the video: (and will astute observers notice anything about me that is different from the other videos I’ve done?)


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Photos from Voxeo panels at ITEXPO / Cloud Communications Summit

Monday, February 1st, 2010

Two weeks ago, Jason Goecke, Jose De Castro and myself (Dan York) were down in Miami Beach, Florida, to speak at ITEXPO and specifically the “Cloud Communications Summit”. Pictures I took at that event of panels we were on are now available in our Flickr stream or by clicking the image below:

ITEXPO-Voxeo-East-2010-flickrset.png

P.S. Thanks to Jason Goecke for taking the pictures of my panel (with my camera), since I couldn’t have easily accomplished that feat and also been on the panel. :-)


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Voxeo Speaks #008 – Exploring Apps In The Cloud – ITEXPO West 2009

Monday, February 1st, 2010

Exploring Apps In The Cloud – Today the industry is buzzing about cloud computing and pushing applications out into the network cloud. Google has brought out their AppEngine platform while Amazon offers their EC2 and S3 services and Microsoft and others prepare their own offerings. In this session, attendees will learn about what is involved with developing voice applications on cloud computing platforms. What options are out there? What do you need to look for in a platform? How can you get started? The session will include demonstrations and offer insight and real world examples of how cloud-based solutions are impacting the market today, challenges and opportunities, as well as what the future holds.

Participants:

  • David H. Yedwab (Moderator), Partner, Market Strategy & Analytics Partners
  • Dan York, Director of Conversations, Voxeo
  • Irv Shapiro, CEO, Ifbyphone
  • Charles Studt, Vice President of Product Management and Development, IntelePeer
  • Praful Shah, VP of Strategy, RingCentral

More information about Voxeo can be found at www.voxeo.com and blogs.voxeo.com.


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Voxeo Speaks #007 – The Apps Race – Dan York and Thomas Howe

Tuesday, January 26th, 2010

At VON 2009 in Miami Beach, FL, Voxeo’s Dan York joined Thomas Howe and Suresh Bhandarkar to discuss the topic of applications and “app stores”. The abstract of the session was: The Apple App Store has proven the value of embracing third-party application developers to bring innovative, sticky and useful applications to subscribers. But how can service providers leverage the idea? To date device manufacturers like Research in Motion Ltd. and Palm Inc., or platform providers like Google Inc. and Broadsoft Corp. have led the applications charge-and reaped the benefits. This session will examine where carriers fit into the value chain ? and how they can build viable ecosystems of their own. … although Dan and Thomas took it in different directions in a lively and spirited discussion. More info about Voxeo can be found at www.voxeo.com and blogs.voxeo.com.


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Voxeo Speaks #006 – Beyond Boxes: The Future of the PBX

Monday, January 25th, 2010

Beyond Boxes: The Future of the PBX – On September 21, 2009, at the VON 2009 conference in Miami Beach, FL, Voxeo’s Dan York, Director of Conversations joined a panel discussion about the future of the PBX. Though the PBX has been the heart of enterprise telephony and arguably the heart of the business itself, hosted and cloud-based telephony are finally convincing customers to loosen their death grip on gear in the on-premises closet. This session will explain the advantages, such as ever-current applications, support for distributed workforces and (ironically) unprecedented user-level control. And, oh yeah, its opex-based model is pretty great for cash-strapped companies, too. Moderator: Mike Oeth, CEO, Junction Networks Other Panelist: Chris Thompson, Senior Product Manager, AdTran More information at http://blogs.voxeo.com


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Voxeo Speaks #005 – Building a Corporate Blog Portal using WordPress MU

Monday, January 25th, 2010

At O’Reilly’s OSCON 2009 in San Jose, Voxeo’s Dan York spoke about using WordPress MU (WPMU) to create a corporate blog portal. Dan discussed how he used WPMU to create blogs.voxeo.com and specifically the tools he used, the lessons he learned and suggestions he would offer to others. NOTE: The video is very dark and could not be fixed in post-production. It is admittedly more of an audio file with some slides visible. FYI, the slides are available for viewing directly at http://www.slideshare.net/voxeo/oscon-2009-building-a-corporate-blog-portal-using-wordpress-mu-wpmu


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Voxeo Speaks #004 – Dan York – Securing Cloud Telephony

Monday, January 25th, 2010

Securing Cloud Telephony Dan York, CISSP, Director of Conversations ? Voxeo As voice and self-service applications move increasingly into the cloud and to IP communications, what do you need to be concerned about with regard to the security of hosted solutions? If you grow to trust the cloud, how can you be sure it will be there for you? What protections can you put in place? What backup plans can you establish? What questions should you ask potential hosted/cloud vendors? In this session, security professional Dan York will walk you through the basic risk areas of voice-over-IP security, explain how those relate to both hosted and hybrid configurations and leave you with a concrete list of questions to consider in considering hosted/cloud options. Slides available here: http://www.slideshare.net/voxeo/speechtek-2009-securing-cloud-telephony-aug2009


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Voxeo Speaks #003 – SpeechTEK 2009 – Dan Burnett – Optimizing Speech Recognition Rejection Thresholds

Monday, January 25th, 2010

Optimizing Speech Recognizer Rejection Thresholds Dr. Daniel C Burnett, Director of Speech Technologies ? Voxeo This session will explain ASR (automatic speech recognizer) confidence rejection thresholds: what they are, where they come from, and their criticality to your ASR-enabled IVR. We describe the steps necessary to optimize this important threshold value throughout your application, covering transcription, the importance of grammar coverage, and an explanation of terms such as the Equal Error Rate. This session is ideal for those ready to take their ASR-enabled IVR tuning to the next level. Slides available at: http://www.slideshare.net/voxeo/speechtek-2009-optimizing-speech-recognizer-rejection-thresholds


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Soak up Some Sunshine with Voxeo at IT Expo in SOBE

Monday, January 18th, 2010

A few of Voxeo’s finest will be soaking up some sunshine in SOBE (SOuth BEach), Miami on January 20 – 22, 2010.  Jose de Castro Chief Architect Voxeo Labs, Director of Conversations Dan York, as well as VP of Innovation Jason Goecke will be participating at IT Expo East and the inaugural one day workshop called The Cloud Communications Show held at the Miami Beach Convention Center.  Their sessions are:

Dan York

The Cloud Communications Show: 1/20/2010

“Cloud Telephony for the Enterprise”

This session discusses tradeoffs in deploying communications applications behind the firewall, with a hosted partner or through elastic mechanisms such as Amazon’s EC2.

Other speakers planned for this session are Troy Davis, CEO of CloudVox, and Evan Cooke, Co-Founder and CTO of Twilio.  Thomas Howe will moderate the session.

Jason Goecke

The Cloud Communications Show: 1/20/2010

“Introduction to Voice Mashups: An introduction to the concept and architecture of using voice as part of modern web-based applications.”

Concrete voice mashup examples will be demonstrated, along with the business cases that support them.

Jason Goecke will be speaking, other speakers planned for this session are David Troy, Founder of Roundhouse Technologies, Jay Phillips, Founder of Adhearsion, and Joe Developer.  Thomas Howe will moderate the session.

Jose de Castro

IT Expo Conference: 1/21/2010, 2:00-2:45pm

“Value in the Clouds: The Evolution of the Telephone Industry”

With tremendous pressure on businesses and telephone companies of all sizes to generate new revenue without new capital or operational spending, hosted application opportunities are moving to the forefront of the communications arena. To fully leverage current opportunities in this fast-paced market, market participants need to first understand past and current computing models as well as the evolution of service providers beyond owning networks and selling basic voice offering. This session will discuss the evolution of the telco to more than merely a dial tone provider, the different telco models in existence today, and the new revenue potential of today’s telecom market.

Participating companies include Voxeo, Ifbyphone and CallFire.

Voxeo Corporation

If you are planning to attend IT Expo East in Miami or are in the area and would like to coordinate a meeting with Jose, Dan and/or Jason drop us a note!


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