Voxeo Talks

Join our developer jam session on “Social CRM And Building Apps to Monitor Social Channels”, scheduled for April 07, 2011.

Two thirds of today’s Internet users actively engage with social networks such as Twitter or Facebook. They use it mainly for personal communication, but often share feedback and thoughts about product or service experiences. Companies need to contribute to this conversation to protect their brands, enhance customer service or provide proactive customer care. They are or will soon be faced both with a staffing problem and the technical challenge of having to integrate with their more traditional customer interaction channels.   Learn how Voxeo can help you automate communication over social channels and bridge the gap between social networks and traditional channels such as IVR or direct agent interaction.   

Time: 8:00 AM US Pacific, 11:00 AM US Eastern, 5:00 PM Central European time

Our Voxeo Labs team travels all over the world speaking at developer events and helping with “___Camp” events, hack-a-thons, and any other kind of event that can help grow the developer community in that region.

We also enjoy helping build the developer community in the regions where our offices are located and so we were pleased last night to host in our Orlando, Florida, headquarters a “Ruby 101″ class taught by the Jumpstart Lab team and sponsored by Envy Labs and our own Tropo cloud communications service.

As this photo from John Higgins shows, it was a packed session full of people looking to learn more about the Ruby language:

We’re pleased to provide this space and will be looking forward to doing even more of this in Orlando as we move into our new office space over the next few months.