Archive for the ‘social crm’ Category

Want to See Social CRM in Action? Visit Voxeo at Gartner’s Customer 360 Summit This Week in L.A.

Tuesday, March 29th, 2011

Are you attending the Gartner Customer 360 Summit 2011 this week out in Los Angeles? If so, be sure to stop by our booth where Voxeons John McDaniel, Chris Matthieu and Ken Stephens will be on hand to talk about our services.

As we mentioned last week, our focus at this show is all around “Social CRM” and how you can connect with your customers over social channels. At our booth, you can:

  • See how to use Twitter to proactively interact with customers, enhance loyalty and turn opportunities into revenue
  • Learn how easy it is to integrate social CRM with other customer interaction channels such as speech-enabled IVR, click-to-call and text messaging
  • See how real-time, cross-channel analytics can help you better understand customer behavior, identify areas for improvement in your applications, and take action to enhance the customer experience

We’ve got some fun demos to show and are looking forward to meeting with attendees!


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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