This week at SpeechTEK in New York, we announced the general availability of Prophecy 10 with a 10X performance improvement, an improved user interface, new analytics, support for new audio codecs and so much more. With “P10″, we had a unique opportunity to spend an entire release cycle focused on performance and reliability improvements given that our feature set is already so far ahead of our competition. As we said in our news release:
Prophecy 10 is the result of more than 3,000 product performance, reliability, and usability improvements and investments made by Voxeo over the last eighteen months. While IVR platforms built with VoiceXML and CCXML standards typically support no more than 500 concurrent calls per server, Voxeo’s intense focus on product quality improvements have given Prophecy the ability to support over 6,000 concurrent calls per server – more than 10-times the performance of other standards-based IVR platforms. At the same time, Prophecy works perfectly well on low-end netbook, notebook, or embedded computers requiring anywhere from 1 to 100 concurrent calls.
We significantly slashed the server requirements… not just hypothetically… but in very real terms. One P10 server can literally replace 10 servers running our own previous releases or any of the current releases of competitors software. This means less hardware, less power/AC costs, less administrative overhead… and on and on. Much lower Total Cost of Ownership (TCO) and higher / faster Return On Investment (ROI).
Prophecy 10 is available now for free download for Windows, Linux and MacOS X at:
http://www.voxeo.com/prophecy10
As we hinted at in a previous post, we also brought a demo system to SpeechTEK that was running over 16,000 simultaneous IVR calls, with speech recognition included! With the P10 performance improvements, the system turned out to be rather easy to transport 
I’ll be writing more about that system shortly and I’ve also recorded a video interview with Voxeo CEO Jonathan Taylor all about what we did. Stay tuned… it’s very cool!
Other features of Prophecy 10 include:
- Comprehensive analytics: Prophecy 10 bundles the proven capabilities of VoiceObjects Analyzer, including built-in VoiceObjects Analyzer reports for any existing VoiceXML application. Enterprises can access 30 additional reports by adding analytics notations to existing VoiceXML applications. VoiceObjects Analyzer also integrates with business intelligence (BI) solutions from SAP BusinessObjects, IBM Cognos and Microstrategy.
- New user interface – Prophecy 10 sports a new cleaner user interface for Prophecy Commander. We spent time working on usability to give you a cleaner, faster interface that lets you get to the information you need to administer the system as fast as possible.
- Intelligent transcription support: Unlike standard VoiceXML support for limited Automated Speech Recognition (ASR), Prophecy 10 uniquely includes support for intelligent speech transcription products and services from Nuance, PhoneTag, SpinVox, Yap, and Vlingo. This unique capability allows nearly any spoken dialog to be converted to text input, greatly widening the potential uses of speech-driven self-service.
- Proven call control: Prophecy supports advanced call control via both the W3C CCXML and Java SIP Servlet standards. Prophecy 10’s CCXML engine is the gold standard for XML-based call control. Prophecy’s built-in SIP Servlet engine is fully Java JSR-289 compliant and can support over 20,000 concurrent SIP sessions per server.
- Advanced enterprise and service provider multi-tenancy and virtualization: Platform resources can be logically separated, aggregated, or virtualized to partition customers or applications on a single server. Multiple servers and even multiple geographic installations can be combined to deliver extremely large multi-tenant systems. Prophecy’s multi-tenant capabilities are used to power the worlds largest and most widely-used XML telephony hosting services.
- Diverse speech recognition: Prophecy 10 includes free US English ASR and Text-To-Speech (TTS) engines and supports more than 30 additional language engines from Cepstral, IBM, Loquendo, LumenVox, Microsoft, Nuance and Telisma.
- RFC 5552: Support for SIP Interface to VoiceXML Media Services
Plus support for new audio codecs, new administrative features and so much more. We’re extremely pleased with how the release came out and we encourage you to download it today!
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