Archive for the ‘Voxeo Speaks’ Category

Visit Voxeo at SpeechTEK Europe 2010

Thursday, May 13th, 2010

Visit Voxeo at SpeechTEK Europe 2010, May 26-27, 2010 at the Copthorne Tara Hotel in London.

Experience all Voxeo offers including free developer solutions, market leading multi-channel self-service capabilities and Unlocked Communications(TM) – a unique approach that enables unparalleled choice, flexibility and innovation. Discover what over 100,000 developers and thousands of enterprise customers already know. Learn more about Voxeo and our support of more than 50 languages in the Americas, Europe and APAC. See how we can help you increase customer loyalty while reducing costs.

Visit us at booth #4 to learn what we can do for your business.

Get your free exhibition pass or a discounted conference pass to visit SpeechTEK Europe.

To schedule a meeting at SpeechTEK, please contact us.


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Voxeo Speaks #008 – Exploring Apps In The Cloud – ITEXPO West 2009

Monday, February 1st, 2010

Exploring Apps In The Cloud – Today the industry is buzzing about cloud computing and pushing applications out into the network cloud. Google has brought out their AppEngine platform while Amazon offers their EC2 and S3 services and Microsoft and others prepare their own offerings. In this session, attendees will learn about what is involved with developing voice applications on cloud computing platforms. What options are out there? What do you need to look for in a platform? How can you get started? The session will include demonstrations and offer insight and real world examples of how cloud-based solutions are impacting the market today, challenges and opportunities, as well as what the future holds.

Participants:

  • David H. Yedwab (Moderator), Partner, Market Strategy & Analytics Partners
  • Dan York, Director of Conversations, Voxeo
  • Irv Shapiro, CEO, Ifbyphone
  • Charles Studt, Vice President of Product Management and Development, IntelePeer
  • Praful Shah, VP of Strategy, RingCentral

More information about Voxeo can be found at www.voxeo.com and blogs.voxeo.com.


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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What’s with all these “Voxeo Speaks” videos? The story…

Wednesday, January 27th, 2010

If you are wondering what is going on with all these “Voxeo Speaks” videos appearing in our Voxeo Talks blog, here’s the deal – last week at ITEXPO I (Dan York) recorded several of the sessions in Thomas Howe’s Cloud Communications Summit with the intent of making them available through our voxeo.blip.tv channel. I have to use blip.tv because the videos are longer than the 10 minutes allowed by YouTube. But then, of course, I realized that to publish them to that channel in the way that I am currently using the channel, I needed to number them… and perhaps it’s just me, but I wanted them to be in rough chronological order with the other conference videos I have recorded.

So… I am basically “flushing the queue”, as it were, and getting some of the video I’ve had around for a few months up online. I’m almost there, but if you have worked with video you know that it takes a while to render. Over the next few days I should be all caught up.

I hope you enjoy the presentations – and yes, the lighting was horrible on that WPMU presentation… (well, actually the brightness of the slides caused the camera to reduce the exposure level).

P.S. And no, I don’t know why precisely I didn’t spin up a separate “blog” on the site specifically to house these videos. I still could… but now these are here in the Voxeo Talks stream. My thinking really was that people can subscribe directly to the blip.tv channel – and that we won’t have a zillion of these videos over the course of a year. I may revisit that thinking, though.


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Voxeo Speaks #007 – The Apps Race – Dan York and Thomas Howe

Tuesday, January 26th, 2010

At VON 2009 in Miami Beach, FL, Voxeo’s Dan York joined Thomas Howe and Suresh Bhandarkar to discuss the topic of applications and “app stores”. The abstract of the session was: The Apple App Store has proven the value of embracing third-party application developers to bring innovative, sticky and useful applications to subscribers. But how can service providers leverage the idea? To date device manufacturers like Research in Motion Ltd. and Palm Inc., or platform providers like Google Inc. and Broadsoft Corp. have led the applications charge-and reaped the benefits. This session will examine where carriers fit into the value chain ? and how they can build viable ecosystems of their own. … although Dan and Thomas took it in different directions in a lively and spirited discussion. More info about Voxeo can be found at www.voxeo.com and blogs.voxeo.com.


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Voxeo Speaks #006 – Beyond Boxes: The Future of the PBX

Monday, January 25th, 2010

Beyond Boxes: The Future of the PBX – On September 21, 2009, at the VON 2009 conference in Miami Beach, FL, Voxeo’s Dan York, Director of Conversations joined a panel discussion about the future of the PBX. Though the PBX has been the heart of enterprise telephony and arguably the heart of the business itself, hosted and cloud-based telephony are finally convincing customers to loosen their death grip on gear in the on-premises closet. This session will explain the advantages, such as ever-current applications, support for distributed workforces and (ironically) unprecedented user-level control. And, oh yeah, its opex-based model is pretty great for cash-strapped companies, too. Moderator: Mike Oeth, CEO, Junction Networks Other Panelist: Chris Thompson, Senior Product Manager, AdTran More information at http://blogs.voxeo.com


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Voxeo Speaks #005 – Building a Corporate Blog Portal using WordPress MU

Monday, January 25th, 2010

At O’Reilly’s OSCON 2009 in San Jose, Voxeo’s Dan York spoke about using WordPress MU (WPMU) to create a corporate blog portal. Dan discussed how he used WPMU to create blogs.voxeo.com and specifically the tools he used, the lessons he learned and suggestions he would offer to others. NOTE: The video is very dark and could not be fixed in post-production. It is admittedly more of an audio file with some slides visible. FYI, the slides are available for viewing directly at http://www.slideshare.net/voxeo/oscon-2009-building-a-corporate-blog-portal-using-wordpress-mu-wpmu


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Voxeo Speaks #004 – Dan York – Securing Cloud Telephony

Monday, January 25th, 2010

Securing Cloud Telephony Dan York, CISSP, Director of Conversations ? Voxeo As voice and self-service applications move increasingly into the cloud and to IP communications, what do you need to be concerned about with regard to the security of hosted solutions? If you grow to trust the cloud, how can you be sure it will be there for you? What protections can you put in place? What backup plans can you establish? What questions should you ask potential hosted/cloud vendors? In this session, security professional Dan York will walk you through the basic risk areas of voice-over-IP security, explain how those relate to both hosted and hybrid configurations and leave you with a concrete list of questions to consider in considering hosted/cloud options. Slides available here: http://www.slideshare.net/voxeo/speechtek-2009-securing-cloud-telephony-aug2009


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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Voxeo Speaks #003 – SpeechTEK 2009 – Dan Burnett – Optimizing Speech Recognition Rejection Thresholds

Monday, January 25th, 2010

Optimizing Speech Recognizer Rejection Thresholds Dr. Daniel C Burnett, Director of Speech Technologies ? Voxeo This session will explain ASR (automatic speech recognizer) confidence rejection thresholds: what they are, where they come from, and their criticality to your ASR-enabled IVR. We describe the steps necessary to optimize this important threshold value throughout your application, covering transcription, the importance of grammar coverage, and an explanation of terms such as the Equal Error Rate. This session is ideal for those ready to take their ASR-enabled IVR tuning to the next level. Slides available at: http://www.slideshare.net/voxeo/speechtek-2009-optimizing-speech-recognizer-rejection-thresholds


Want to learn how Voxeo can help unlock your communications and deliver a better customer experience? Please contact us!

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