Voxeo Talks

Would you like to learn what’s involved with “creating Communication 2.0 applications?” Now courtesy of the great folks at IT Conversations you can listen to Voxeo CTO RJ Auburn give his eComm 2008 presentation on just this topic. Over in our Voxeo Developers Corner blog, we previously linked to RJ’s slide set and provided the source code for his CCXML -> Twitter example, but now you can listen to the talk as well. Here’s the description of his talk, which runs about 15 minutes:

Developing applications for telephony and communication is very difficult. There are old, proprietary systems to integrate with, standards are rare, and when there are standards, they are implemented differently and can’t be integrated out of the box. Telephone networks are also closed and restricted by NDAs. Compared to web development, telephony development is a hassle.

RJ Auburn of Voxeo describes how his company’s telephony development stack is the infrastructure that will unlock the creativity of application developers. Using voice XML and CC-XML, developers can interact with telephone services similar to using a web service. This spares them from having to know the gory details of the telephone network. He compares it to the difference between writing standard web pages and having to write an Apache plug-in for each site.

He concludes by showing a sample application that will make a phone call each time a tweet is received from Twitter. This only takes a couple minutes when using the developer tools from Voxeo.

We hope you enjoy RJ’s presentation and if you want to try your hand at creating “Communications 2.0 Applications”, be sure to check out either our free hosted platform or on-premise platform - both available at www.voxeo.com/free We look forward to seeing what great applications you create!

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applications, voxeo, rjauburn, ecomm, ecomm2008, conferences, presentations, ccxml, twitter, mashups, voice, telephony

Did you miss out on attending eComm 2008 last month? Well now you can at least view the presentations. Shortly after I wrote about our own use of SlideShare I was pleased to get a note from eComm organizer Lee Dryburgh indicating that almost all of the eComm 2008 presentations are now available (also on SlideShare). You can view all the different presentations and download them as well.

Lee also said that he’s working on getting the audio recordings of the presentations up online as podcasts, too, which is good because the audio is really required to understand many of the slide decks.

On that note, as a frequent presenter, I am delighted to see that so many of these eComm 2008 presentations (including RJ’s that I posted earlier) have done away with mindless bullet points and dense slides of text and instead used the slides as a way of complementing the spoken presentation (rather than replacing the spoken presentation as people read the slides). It looks like there were some great presentations there.

While this presentation approach is great in my opinion for attendees, the challenge with this approach is that without the audio the slides don’t mean as much. For instance, here’s this deck which looks quite interesting:

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That’s one I’ll probably go get the audio for once Lee gets it up online. This one from longtime VoIP blogger Martin Geddes (also here) also looks quite intriguing:

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Many more presentations (58 currently) await your browsing in the eComm 2008 presentation area - which one is your favorite?

Technorati Tags:
eComm, eComm2008, presentations, slideshare, voip, telephony, telecommunications, communication

Today I will be flying to sunny San Diego for the Voice Search conference to speak on the advantages/disadvantages of using hosted IVR systems. As one of the few vendors on the market that offer both a hosted platform and a premise solution I hopefully will be able to speak on the advantages of each without the normal conflict of interest that most Venders have

After a few days in SoCal I will then head up to the SF Bay Area for an exciting week and a half where I will be speaking at eComm and VON.  Anyway the flight is now boarding so I had better get moving. More blogging later!