Hi, If you’ve used Prophecy 8 for IVR development, you probably found that configuring a SIP Gateway was quite easy. Voxeo is all about making Telephony easy. In Prophecy 9, we have done tons of work on the interface and management console to make day to day operations easier – but to configure connectivity to a SIP gateway – there are a few steps to go through to set it up.
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Covering trends in customer experience, groundbreaking technology applications from our customers and partners, and technology trends - as well as whatever else is on our team’s minds.
Many people have excitedly installed Asterisk or an IP native switch only to find the “Big Problem”.. “How in the heck do I make a phone call out to the Real World”.
This post is a follow up to the prior labs article about ATA Testing.
The background of these tests and purpose of our testing is to find a SIP Media Gateway device for conversion from SIP to PSTN. Our use case is defined for a developer with a POTS line or premise customer with existing PSTN connection that wishes to interface seamlessly with the Voxeo Prophecy IVR Server application to make inbound or outbound calls – without requiring an expensive Router or Analog or Digital Voice card such as those produced by Dialogic and others.
Voxeo Labs is testing several ATA devices in order to assess the ability of an ATA device to serve as a PSTN to VoIP signal conversion tool in order to allow the SIP Based Voxeo Prophecy IVR platform to interface directly to the Public Switched Telephone Network (PSTN). Prophecy is a native SIP based VoIP platform, it is necessary to convert SIP (VoIP) to analog TDM signals in order to send calls to the traditional Telephone devices.
Background: Analog Telephone Adapters (ATA’s) are hardware devices that are used to convert analog signals to VoIP, or VoIP to Analog. They are similar in theory to a standard Modem in that PSTN analog signals are simply converted to digital signals for use by digital equipment. ATA’s are used in the VoIP world to allow standard PSTN lines to interface with H.323 or SIP based VoIP equipment and switches (FXO)- or – to allow standard Analog phone sets to accept VoIP based phone services such as Vonage – or IP PBX connections and services.
As we are big Apple fans here at Voxeo, I was delighted to see in The Unofficial Apple Weblog this morning that Google has officially supported the CalDAV/iCal sync mechanism that lets your Google Calendar appear in your iCal on your Mac (along with other mechanisms outlined in the Google blog post). I’ve been using this sync mechanism for a while now and it does work great on my MacBook Pro laptop. In iCal on my local system, I can see all the appointments in my Google Calendar. I can edit them. I can delete them. I can create new appointments in iCal that then propagate up to Google Calendar. All in all, it works great.
What if you could have a Twitter-like microblogging service just for your company? What if you could share small updates of information… but include customer names inside of it? What if you could talk about internal deals or projects without worrying about exposing confidential company information? How could we trust such a service? How would we interact with it? Read More
Traditional Telecom billing methods used by carriers in the past to assess TDM calls have typically used the Calling Party Number and Called number in order to determine the location from which the call is placed, and the location to which the call is being placed.
VoIP networks are easier to create than ever before, in fact – many VoIP providers you encounter in the SMB market are actually “Resellers” who are providing transport access to one – or a variety of larger carriers.
SIP comes in many flavors. This isn’t unusual because as you probably know, traditional Telephony comes in many flavors. The difference here is that TDM based telephony has had about century to evolve into relatively standard Vanilla, Chocolate, and Strawberry flavors.